Good customer service means<span> helping </span>customers nicely also<span> in a friendly manner.</span>
Even though Bonita was never reinforced directly for doing so, she increased the frequency of her studying after she saw her friend Hemma get a lot of attention when she studied. This is most likely an example of: a. observational learning
<h3>What is observational learning?</h3>
Observational learning can be define as a learning technique in which a person study or learn another person behavior by observing or studying them.
Based on the given scenario we can say that Bonita was making use of observation learning to study or learn Hemma behavior or attitude so as to know why Hemma often get lot of attention when she studied.
Inconclusion this is most likely an example of: a. observational learning
Learn more about observational learning here:brainly.com/question/26573755
Cuba bounced from the organization in 1962.
