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ELEN [110]
3 years ago
5

Marketing by a service firm to effectively train and motivate its customer-contact employees and all the supporting service peop

le to work as a team to provide customer satisfaction is called ___________________ marketing.
Business
1 answer:
ikadub [295]3 years ago
7 0

Answer:

Internal

Explanation:

As the name implies, internal marketing is one in which a service firm trains employees in a product's company and its customers' contact to ensure maximum customer satisfaction. Internal marketing means that every member of staff is involved in marketing  and not just the marketing department of the firm.

Cheers.

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How are issues such as customer theft and spoilage addressed at year-end?
forsale [732]
In accounting, the inventory is always done annually so inventory must always be accounted for at the year end. In order to address issues such as customer theft or spoilage, you have to minus (it's market value) from the beginning inventory. 
7 0
3 years ago
On january 1, year 2, kincaid company's accounts receivable and the allowance for doubtful accounts carried balances of $31,000
Gala2k [10]

Answer:

$27,725

Explanation:

Given that,

kincaid company's accounts receivable = $31,000

Allowance for doubtful accounts at January 1 = $500

Wrote off receivables as uncollectible = $550

1% of credit sales

cash collections of receivables = $74,550

Accounts receivable:

= Accounts receivable at January 1 + Credit sales - Wrote off receivables as uncollectible - Cash collection of receivables

= $31,000 + $72,500 - $550 - $74,550

= $28,400

Accounts for Doubtful Accounts:

= Allowance for doubtful accounts at January 1 - Wrote off receivables as uncollectible + 1% of credit sales

= $500 - $550 + (0.01 × $72500)

= $500 - $550 + $725

= $675

Net realizable value of receivables:

= Accounts receivable - Accounts for Doubtful Accounts

= $28,400 - $675

= $27,725

Therefore, the net realizable value of receivables appearing on kincaid's year 2 balance sheet will amount to $27,725.

3 0
3 years ago
You are a U.S.-based treasurer with $1,000,000 to invest. The dollar-euro exchange rate is quoted as $1.60 = €1.00 and the dolla
kotykmax [81]

Answer: An astute trader can make $ 41,666.66.

Explanation: You must first change

$ 1,000,000 per pounds, which would leave a total of £ 500,000. ($ 1,000,000 / 2.00 = £ 500,000;).

Secondly spend £ 500,000 to euros, obtaining € 600,000 (£ 500,000 x 1.20 = € 600,000;).

Thirdly, with euros, buying dollars again, obtaining $ 960,000 (€ 600,000 x 1.60 = $ 960,000), that is, an arbitrage loss of -40,000 in relation to the initial investment.

Finally you must return in the opposite direction:

$ 1,000,000 / 1.6 (€) / 1.2 (£) * 2 - $ 1,000,000 = $ 41,666.66 that is, an arbitrage profit.

4 0
3 years ago
Advice Florence and her team on how they can convince the staff using john kotter's theory to lead change
shtirl [24]

John Kotter’s theory for leading can help business staffs to improve their performance especially in completing assignments and improving teamwork.  His theory centers on eight steps:

1.       Creating urgency to spur change.

2.       Forming a powerful coalition from people of diverse talents.

3.       Make a vision of change that would inspire and rally your group.

4.       Communicate that vision so that all of you understand what needs to be done.

5.       Remove obstacles that would impede your goals.

6.       Create short-term wins that would help in the short run but will contribute in the long run.

7.       Build on change while the momentum is there.

8.       Anchor that change as a model for others to follow.

4 0
3 years ago
Which is not a secondary consideration when locating a retail store
Maslowich

The answer is "access to good schools".

A retail store is a position of business normally claimed and worked by a retailer yet now and again possessed and worked by a producer or by somebody other than a retailer in which stock is sold fundamentally to ultimate customers. Good schools are something which cannot have secondary consideration.

5 0
3 years ago
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