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ELEN [110]
3 years ago
5

Marketing by a service firm to effectively train and motivate its customer-contact employees and all the supporting service peop

le to work as a team to provide customer satisfaction is called ___________________ marketing.
Business
1 answer:
ikadub [295]3 years ago
7 0

Answer:

Internal

Explanation:

As the name implies, internal marketing is one in which a service firm trains employees in a product's company and its customers' contact to ensure maximum customer satisfaction. Internal marketing means that every member of staff is involved in marketing  and not just the marketing department of the firm.

Cheers.

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In the given scenario James is restructuring operations around three product lines to increase speed and effectiveness of decision making.

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