Answer:
-culture
race
Explanation:
because culture is characteristic and Knwledge of a particular group
race is refers to a group whose inherited physical characteristics distinguish it from other group
Answer:
zone of tolerance
Explanation:
Zone of tolerance refers to the extent between desired and adequate service that represents the extent of service performance that customers will tolerate and feel satisfied with. As a result, because John did not expect to arrive so much in advance, he found it acceptable to wait twenty minutes for his room to be cleaned.
Where is it? Why is it there? What are the consequences of its being there?
Answer:
Well in a way yes, in a way no.