True.
Segmentation allows a firm to break the customer market by different categories and groups, such as demographics, market location, age, gender, and more. The segmentation process uses data to help the firm choose its target market to capture the most value. The customer group selected is then the target market for the firm.
Answer:
72 hours, 12months
Explanation:
When a user gets locked out of his/her account, it is usually investigated within 72 hours of the complaint being laid. that is 3days.
When the reason is found and and told to the user, the reason is documented and kept for 12 months within which time if there is any need for reference, the document can be easily retrieved and gone through.
Cheers.
I will stop what I am doing to go open another cash register so things will move by quicker and customers won't get irritated
Answer:
Swen is using product/service repositioning strategy.
Explanation:
Product Repositioning simply refers to the art of altering the target markets perception of one's product and or services.
Swen is still in the clothing business. He has only changed the way he delivers it to the target consumers.
Of course, this sometimes calls for a change in product mix (which refers to altering the type of products being offered). However, the central idea of the strategy still holds as customers now see the business differently.
This type of strategy is easier to pull off for start-ups, or unpopular businesses trying to make a comeback. Where the business is a well-established brand, it can prove extremely difficult and may be costly.
Cheers.
The most difficult to construct.