Answer:
5.94% of customers carries a balance of GH¢100 or lower.
82.64% of customers carries a balance of GH¢500 or lower.
0% of current account customers carries average daily balances exactly equal to GH¢500.
76.7% of customers maintains account balance between GH¢100 and GH¢500
Step-by-step explanation:
When the distribution is normal, we use the z-score formula.
In a set with mean
and standard deviation
, the zscore of a measure X is given by:

The Z-score measures how many standard deviations the measure is from the mean. After finding the Z-score, we look at the z-score table and find the p-value associated with this z-score. This p-value is the probability that the value of the measure is smaller than X, that is, the percentile of X. Subtracting 1 by the pvalue, we get the probability that the value of the measure is greater than X.
In this question, we have that:

What percentage of customers carries a balance of GH¢100 or lower?
This is the pvalue of Z when X = 100. So



has a pvalue of 0.0594
5.94% of customers carries a balance of GH¢100 or lower.
What percentage of customers carries a balance of GH¢500 or lower?
This is the pvalue of Z when X = 500.



has a pvalue of 0.8264
82.64% of customers carries a balance of GH¢500 or lower.
What percentage of current account customers carries average daily balances exactly equal to GH¢500?
In the normal distribution, the probability of finding a value exactly equal to X is 0. So
0% of current account customers carries average daily balances exactly equal to GH¢500.
What percentage of customers maintains account balance between GH¢100 and GH¢500?
This is the pvalue of Z when X = 500 subtracted by the pvalue of Z when X = 100.
From b), when X = 500, Z = 0.94 has a pvalue of 0.8264
From a), when X = 100, Z = -1.56 has a pvalue of 0.0594
0.8264 - 0.0594 = 0.767
76.7% of customers maintains account balance between GH¢100 and GH¢500