I think it’s thrust good luck
1.Clarify what the disagreement is
2. Establish a common goal for both parties
3. Discuss ways to meet the common goal
4. Determine the barriers to the common goal
5. Agree on the best way to resolve the conflict
6. Acknowledge the agreed upon solution and determine the responsibilities each part has in the resolution
Remedial maintenance (corrective maintenance) Maintenance that is performed after a fault, in hardware or software, has been found, in order to correct that fault.
