Answer:
creating customer value
Explanation:
Customer Value is assigned as the level of satisfaction of the customer.
This satisfaction is towards the product or service provided by the business.
The value of product or service can be related to the price of the service or the product as well as the worth of of the product.
The customer value helps in creating a perception about the particular product or service among the possible alternatives.
Answer: Build trust
Explanation:
Building trust in negotiations or business helps, it gives room for more business, even when you're already on a particular deal.
The effect is “not for their class” and also the cause is “appointed people for there abilities”