Question

Which of the following is an example of upward communication in an organization? a. Three administrative assistants meet to discuss possible software upgrades. b. A department manager sends a text message to his employees about a new overtime policy. c. A warehouse worker suggests to his boss a way to improve employee morale. d. The CEO sends an e-mail message to all employees inviting them to a company picnic.

Answer 1

Answer:

A warehouse worker suggests to his boss a way to improve employee morale.

Explanation:

Upward communication is communication from a lower hierarchy in the organisation to the higher hierarchy in the organisation.

Downward communication is communication from a higher hierarchy in the organisation to the lower hierarchy in the organisation.

An example of downward communication is The CEO sends an e-mail message to all employees inviting them to a company picnic.

Horizontal communication is communication between people on the same organisational hierarchy. An example of horizontal communication is Three administrative assistants meet to discuss possible software upgrades

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