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MaRussiya [10]
3 years ago
9

Judy has worked in customer service for 11 years. She has learned to listen actively and communicate effectively with the custom

er. Judy is skilled in ensuring
a. the customer has no hard feelings toward the company.
b. making sure the problem doesn't happen again.
c. the situation is resolved to the customer's satisfaction.
d. the customer will return.
Business
1 answer:
mixas84 [53]3 years ago
8 0
C sounds most correct.
please vote my answer branliest! Thanks.
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4. AirCar LLC, a producer of consumer electronics, had provided its employees an annual bonus. After a change in management, the
Ivan

Answer:

Option C. It provided individual incentives; now it provides organizational incentives.

Explanation:

The reason is that incentives were previously assessed on the individual performance and now changing it to stock option reflects that if the whole of the organization will perform well then all of them will benefit from the increase in the value of the company shares which benefits employee, organization and the shareholders as well.

3 0
3 years ago
The VP of Customer Experience at an international hotel chain is constantly looking for ways to improve customer service, whethe
mojhsa [17]

Answer:

The correct answer is Points of interaction.

Explanation:

The term touchpoint refers to all the points of contact between the client and a brand “that imply an interaction with a human need, at a specific time and place” (Risdon, 2013).

If there is an interaction then there is also an exchange of value between the individual and the organization. And professionals in Customer Experience have to understand what kind of value flows. We must ensure that the perceived value is greater than the cost.

On the other hand, the fact that an interaction occurs before a specific human need tells us that we must know what drives it. The need is what marks the nature of the interaction. In other words, the design of an experience changes radically depending on the needs involved.

8 0
3 years ago
Amelia started an online jewelry business. She is the only owner. This is an example
AveGali [126]

Answer:

limited liability company

5 0
3 years ago
Which data representation system utilizes both letters and numbers? binary decimal hexadecimal octal
musickatia [10]

Answer:

The correct answer is letter "C": hexadecimal.

Explanation:

The hexadecimal numeral system is composed of ten digits from 0 to 9 and six letters from the English alphabet from A to F. Letter A is given the 10 value and F values 15. Though, the decimal system composed of numbers from 0 to 9 is the most used in calculations and the binary system (composed by 0 and 1) for programming.

6 0
3 years ago
A customer holds 1,000 shares of ABC stock valued at 80 in a margin account. The debit balance in the account is $35,000. ABC de
Tom [10]

Answer:

C

Explanation:

Reduction of cost basis per share.

When you take a look at some of the rules that IRS has, you see that stock dividends do not get taxsd at the time of receipt. They don't get taxed because, the shareholder does not receive anything from the company, only but a hope on any increased future share price increment or appreciation.

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3 years ago
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