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MaRussiya [10]
3 years ago
9

Judy has worked in customer service for 11 years. She has learned to listen actively and communicate effectively with the custom

er. Judy is skilled in ensuring
a. the customer has no hard feelings toward the company.
b. making sure the problem doesn't happen again.
c. the situation is resolved to the customer's satisfaction.
d. the customer will return.
Business
1 answer:
mixas84 [53]3 years ago
8 0
C sounds most correct.
please vote my answer branliest! Thanks.
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Siebel Incorporated, a non-publicly traded company, has 2009 after-tax earnings of $25 million, which are expected to grow at 6
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Answer:

Answer of each requirement is given seperatly below.

a What is the value of Siebel using the DCF method?

Value under DCF = CF * (1+growth rate)/ (WAAC" -Growth rate)

Putting values (assuming after tax earning is all in cash)

Value of SI = 25 (1+6%)/ 20%-6% = 189 million dollars

 

"WAAC calculation

Here WAAC is equal to cost of equity (ke) as company is debt free.

so

Ke = risk free rate + beta (risk premium)

    = 5 + 2.5 (6) = 20%

b What is the value using the comparable recent transactions method?

Based on recent tansaction the value of siebel incorporated will be               calculated as shown below

 Value of SI = Profit afte * 10 = 25 * 10 = 250 million dollars

Publicly-traded Rand Technology, a direct competitor of Siebel's sale is taken as bench mark.

c What would be the value of the firm if we combine the results of both methods?

By combining value of both value technique we get 189 + 250 = 439 million dollars.

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Dizzy Amusement Park is open from 8:00 am till midnight every day of the year. Dizzy charges its patrons a daily entrance fee of
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Answer:

C. Step variable cost

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Fixed costs are those costs which are incurred anyways irrespective of the level of operation of a business or the volume of activity. For example rent of factory is a fixed cost which has to be incurred regardless of the production level.

Variable costs are those costs which vary with the level of production. e.g labor cost.

In this case, a T- shirt is given to every 100th customer.  This kind of cost is step cost at the level of 100th customer. The number of T-shirts in a day would depend upon the no of patrons arriving each day i.e variable.

Thus, this is the case of a step variable cost which is incurred at discrete point i.e every 100th customer.

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Answer:

Software solutions was hired to install and update software.

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