Question

Judy has worked in customer service for 11 years. She has learned to listen actively and communicate effectively with the customer. Judy is skilled in ensuring
a. the customer has no hard feelings toward the company.
b. making sure the problem doesn't happen again.
c. the situation is resolved to the customer's satisfaction.
d. the customer will return.

Answer 1

C sounds most correct.
please vote my answer branliest! Thanks.