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3 years ago

Define empathy end explain why it is important for effective customer service.

Business

1 answer:

Eduardwww [97]3 years ago

7 0

Answer:

to understand one another personal opinion about each other.

Explanation:

let's say you trying to sell a product that helps people with feet problems. and you say no more foot pain hello to name give the product. people are going to show the empathy by saying the product should be more out their in the to get more sells or sample for the product be able work and get more of a review. and finally say how would they recommend to any other person who has foot problems all over the world. I hope this help a little bit.

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Hitzu Co. sold a copier costing $4,500 with a two-year parts warranty to a customer on August 16, 2015, for $9,000 cash. Hitzu u

dedylja [7]

Answer:

1. How much warranty expense does the company report in 2015 for this copier?

$360

2. How much is the estimated warranty liability for this copier as of December 31, 2015?

$360

3. How much warranty expense does the company report in 2016 for this copier?

4. How much is the estimated warranty liability for this copier as of December 31, 2016?

$229

5a. Record the sale of a copier for $9,000 cash.

Dr Cash 9,000

Cr Sales revenue 9,000

5b. Record the cost of goods sold of $4,500.

Dr Cost of goods sold 4,500

Cr Inventory - merchandise 4,500

5c. Record the estimated warranty expense at 4% of the sales.

Dr Warranty expense 360

Cr Warranty liability 360

5d. Record the cost of $131 towards repair of copier on November 22, 2016.

Dr Warranty liability 131

Cr Inventory - repair parts 131

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4 years ago

The primary horizontal load-bearing component in a floor frame is the

ivann1987 [24]

The answer is the still plate, so C.

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3 years ago

According to the Bureau of Labor Statistics, the actual unemployment rate was 8.3% in February 2012 and the natural rate of unem

padilas [110]

According to the Bureau of Labor Statistics, the actual unemployment rate was 8.3% in February 2012 and the natural rate of unemployment was 5.2%. The cyclical unemployment rate was 3.1%.

Explanation:

Unemployment is when an individual who is able to work and is also willing to work at the wage rate which is prevailing in the market, does not get work. There are some types of unemployment like cyclical, structural, frictional and so on.

Cyclical unemployment is the rate of unemployment that occurs in the different phases of the trade cycle. Because of high rate of actual unemployment rate in 2012, the cyclical rate of unemployment was also around 3%.

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4 years ago

A fancy steak house in a shopping mall offers a 20 percent discount to employees of other stores in the mall, provided that they

beks73 [17]

Answers and explanations:

A) By choosing to attend workers from different stores in the same mall during a determined time frame, the steak house is segmenting its customers. The workers may have different consuming habits than regular customers of the restaurant. In that case, the restaurant can focus on developing an assistance method for the mall's workers and others for its regular consumers according to each one's needs.

B) The discount might be restricted to particular hours because from 06:00 p.m. until 08:00 p.m. is possible when the steak house receives more of its regular customers. They may be trying to give special attention to this type of clientele and that is why they are trying to promote other types of customers from the store to visit the steak house but in different schedules.

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4 years ago

___________ involves defining the firm's marketing mix variables so that target customers have a clear, distinctive, desirable u

jarptica [38.1K]

Answer:

Positioning

Explanation:

Positioning is the final process in segmenting, targeting and positioning (STP), and is the more business-orientated stage, where the business must assess its competitive advantage and position itself in the consumer's minds to be the more attractive option in these categories.

Positioning (or product positioning) is how the product is designed to be perceived in the marketplace by the target market against its main competitors. In other words, it’s basically how consumers understand the product offering and how it differs from similar competitive offerings.

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3 years ago