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3 years ago

Define empathy end explain why it is important for effective customer service.

Business

1 answer:

Eduardwww [97]3 years ago

7 0

Answer:

to understand one another personal opinion about each other.

Explanation:

let's say you trying to sell a product that helps people with feet problems. and you say no more foot pain hello to name give the product. people are going to show the empathy by saying the product should be more out their in the to get more sells or sample for the product be able work and get more of a review. and finally say how would they recommend to any other person who has foot problems all over the world. I hope this help a little bit.

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Which of the following is a true statement?

amm1812

Answer:

Explanation:

The highest mountain could fit into the deepest ocean basin.

7 0

3 years ago

Read 2 more answers

We are evaluating a project that costs $644,000, has an eight-year life, and has no salvage value. Assume that depreciation is s

AleksandrR [38]

Solution :

a).

Particulars Details

Selling price per unit 37

Less : variable cost per unit -21

Margin per unit 16

No. of units sold per unit 70,000

Gross margin 11,20,000

Less : fixed cost - 7,25,000

Profit before depreciation and tax 3,95,000

Less : depreciation -80,500

Profit before tax 3,14,500

Less : Tax -1,10,075

Net profit per year 2,04,425

Project Cost 6,44,000

Accounting breakeven point in years 3.15

b).

Calculating the base Cash - Cash flow and NPV

Particulars Amount

Net profit per year 2,04,425

Add : depreciation 80,500

Base Cash cashflow 2,84,925

Required rate of return 15%

Present value of base cash cash flow 12,78,550

received in 8 years.

Project cost -6,44,000

NPV 6,34,550

The present value of base cash cash flow received in 8 years is calculated as Present value of annuity received at the end of each year $ 2,84,925 at the rate of interest 15% for a period of 8 years.

The sensitivity of the NPV to 500 units decrease in projected sales :

Particulars Details

Selling price per unit 37

Less : variable cost per unit -21

Margin per unit 16

Number of units sold per year 69,500

Gross margin 11,12,000

Less : fixed cost -7,25,000

Profit before depreciation and tax 3,87,000

Less : depreciation -80,500

Profit before tax 3,06,500

Less : tax -1,07,275

Net profit per year 1,99,225

Add : depreciation 80,500

Base Cash cashflow 2,79,725

Required rate of return 15%

Present value of base cash cash flow 12,55,216

received in 8 years.

Project cost -6,44,000

NPV 6,11,216

Original NPV 6,34,550

Sensitive NPV -23,334

c).

Particulars Details

Selling price per unit 37

Less : variable cost per unit -20

Margin per unit 17

No. of units sold per year 70,000

Gross Margin 11,90,000

Less : fixed cost -7,25,000

Profit before depreciation and tax 4,65,000

Less : Depreciation -80,500

Profit before tax 3,84,500

Less : tax -1,34,575

Net profit per year 2,49925

Add : depreciation 80,500

Operating cash flow 3,30,425

Original operating cashflow 2,84,925

Sensitivity of OCF 45,500

7 0

3 years ago

Bank reserves are $200, the public holds $1000 in currency, and the reserve-deposit ratio is 20%. What is the Value of Bank Depo

Alja [10]

Answer:

What is the Value of Bank Deposits?

bank deposits = bank reserves / required reserve ratio = $200 / 20% = $1,000

What is the Money Supply?

money supply = bank deposits + currency held by the public = $1,000 + $1,00 = $2,000

Suppose that the Fed sells $50 worth of bonds in an "open market sale." Assuming that the public does not wish to change the amount of currency it holds, what is the new money supply after this open market purchase?

if the FED sells $50 worth of bonds, money supply will decrease by $50 x (1 / 20%) = $50 x 5 = $250

total money supply = $2,000 - $250 = $1,750

6 0

3 years ago

Write the AddressList method newBusiness. This method searches addresses for an existing business with an identical address (i.e

max2010maxim [7]

Answer:

See explaination

Explanation:

// Address.java

public class Address {

/**

* The name of the business

private String name;

/**

* The name of the street the business is on

private String street;

/**

* The street number of the business

private int number;

/**

* Constructs an Address that represents a business with name nm,

* at number no on the street st

public Address(String nm, String st, int no)

{

name = nm;

street = st;

number = no;

}

/**

* Returns the name of the business

public String getName()

{

return name;

}

/**

* Returns the name of the street on which the business is located

public String getStreet()

{

return street;

}

/**

* Returns the street number of the business

public int getNumber()

{

return number;

}

//end of Address.java

//AddressBook.java

import java.util.ArrayList;

import java.util.List;

public class AddressBook {

/**

* The list of business addresses. No two businesses in the list

* can have the same address (both the same street and street number)

private List<Address> addresses;

/**

* Constructs an empty AddressBook

public AddressBook()

{

addresses = new ArrayList<Address>();

}

/**

* atparam st the name of a street

* atreturn a list with the names of each business with an address on that street

public List<String> onStreet(String st)

{

// create an empty output list of names of business

List<String> businessName = new ArrayList<String>();

// loop over the list of addresses

for(int i=0;i<addresses.size();i++)

{

// if ith street of address = nm, add the name of the business to the output list

if(addresses.get(i).getStreet().equalsIgnoreCase(st))

businessName.add(addresses.get(i).getName());

}

return businessName; // return the list

}

/**

* Searches for an existing business with an identical address (street and number

* both match). Updates the record to an address with name nm, street st and number no.

* If no entry already exists adds a new address to the end of the list with these parameters.

* atparam nm the name of the business

* atparam st the street the business is on

* atparam no the street number of the business

* atreturn the index of where the business address is on the list

public int newBusiness(String nm, String st, int no)

{

// loop over the list of addresses

for(int i=0;i<addresses.size();i++)

{

// if ith index addresses match the street and number of the input st and no

if((addresses.get(i).getStreet().equalsIgnoreCase(st)) && (addresses.get(i).getNumber() == no))

{

addresses.remove(i); // remove the ith address from list

addresses.add(i, new Address(nm,st,no)); // add a new address with the input name, street and number at ith index

return i; // return the index i

}

// if no address match, add the business at the end of the list

addresses.add(new Address(nm,st,no));

return addresses.size()-1; // return the last index

}

//end of AddressBook.java

5 0

3 years ago

A _____ is an organizational group responsible for coordinating the project management function throughout an organization. a. P

kow [346]

Answer:

Project Management Office is the correct answer.

Explanation:

Project Management Office is a department that focuses on and maintains the quality and overview of project management throughout the organization.

The objective of the Project Management Office is to give a platform that supports all the project teams to achieve and improve the chances of successful outcomes.

5 0

4 years ago