1answer.
Ask question
Login Signup
Ask question
All categories
  • English
  • Mathematics
  • Social Studies
  • Business
  • History
  • Health
  • Geography
  • Biology
  • Physics
  • Chemistry
  • Computers and Technology
  • Arts
  • World Languages
  • Spanish
  • French
  • German
  • Advanced Placement (AP)
  • SAT
  • Medicine
  • Law
  • Engineering
Bezzdna [24]
3 years ago
15

What gathers product details and issue resolution information that can be automatically generated into a script for the represen

tative to read to the customer
Business
1 answer:
Alexus [3.1K]3 years ago
5 0

Answer:

Call Scripting System

Explanation:

The Call Scripting System is frequently used by telemarketers among others when attending to contacts, clients or customers. The call script also referred to as the Cold Calling Script makes use of logic, correct wordings or talking points to assist an agent when dealing with a prospective customer.

These scripts are ideal because they can be integrated into telephony and Interactive Voice Response (IVR) Systems to ensure that an agent gets handy and appropriate information about a customer or client.

The Call Scripting System is widely used across call centres and Customer Satisfaction Centres. An advantage of this system is that it guarantees Consistency in customer data information that is being used to issue resolutions to clients irrespective of the agent on Customer Service Duty.

You might be interested in
The Whistling Straits Corporation needs to raise $70 million to finance its expansion into new markets. The company will sell ne
viktelen [127]

Answer:

2,557,065 shares

Explanation:

Offer price = $30 per share

Underwriters Charge : 8%

If the company's underwriters sells new shares at the $30 per share issue price, Whistling straits corporation will receive:

offer price x (1 - underwriters charge)

= $30 × (1 - 0.08) = $27.60

The number of shares that needs to be sold will be:

\frac{amount needed + administrative expenses}{27.60}

\frac{70,000,000 + 575,000}{27.60}

= 2,557,065.217

≈ 2,557,065

Therefore number of shares to be issued will be = 2557065 shares

7 0
3 years ago
Which statement shows that money is a "measure of value?"
Talja [164]
O the more features it has, the more it is worth
4 0
2 years ago
If an industry consisting of two firms produces a total of 12 units, the market price is $10. If 13 units are produced, the pric
mixer [17]

Answer:

d) $3: $6

Explanation:

The computation is shown below:

Before the one firm cheats, the firm revenue is

= $10 × $6

= $60

Before the one firm cheats, the firm revenue is

= $9 × $7

= $63

No cheating firm's revenue

= $9 × $6

= $54

Now in case of cheating, it is

= $63 - $60

= $3

And, in the case of non cheating, it is

= $60 - $54

= $6

7 0
3 years ago
You are considering the purchase of a condominium to use as a rental property. You estimate that you can rent the condominium fo
Nastasia [14]

Answer:

It can take a mortgage up to 90,819 dollars

Explanation:

1,300 per month

-300 maintenance and other cost

1,000 per month

What is the PV of an annuity of 1,000 dollars

C \times \frac{1-(1+r)^{-time} }{rate} = PV\\

C 1000        (proceeds from the rent)

time  240         (20 year x 12 month per year)

rate 0.01          ( 12% / 12 months = 1%)

1000 \times \frac{1-(1+0.01)^{-240} }{0.01} = PV\\

PV $90,819.4163

It can take a mortgage up to 90,819 dollars

3 0
4 years ago
Conifer Craft is a furniture firm that specializes in creating customized furniture for the commercial market. The firm has rece
GREYUIT [131]

Answer:

implement a portfolio strategy

Explanation:

According to information regarding the company Conifer Craft, it is possible to identify that the company is diversifying its portfolio by launching customized products for the industrial market. Therefore, after this market segmentation process, it is recommended that the company develops and implements a portfolio strategy, which aims to reduce the aggregate risks of the diversification of new product lines, improving the decision-making process, identifying the potential for value of each product line according to a strategic vision, so that the company remains competitive and well positioned in the market.

3 0
3 years ago
Other questions:
  • The prospects for many types of jobs are ____ as automation progresses from manufacturing to clerical and retail jobs. Select on
    6·1 answer
  • Is the process by which companies create value for customers and build strong customer relationships in order to capture value f
    7·1 answer
  • Why isn't overstocking warehouses an effective solution for a problem of low availability? select one:
    9·1 answer
  • A marketing manager wants to build a strong relationship with the customers and to customize messages without high costs. He und
    7·1 answer
  • Two firms play the game below. Each must choose strategy 1 or 2. They choose their strategies simultaneously and without coopera
    13·1 answer
  • When a firm tries to encourage consumers directly to purchase a particular product or service by offering some sort of special i
    6·1 answer
  • Free enterprise and laissez-faire economies gave the most benefits to
    11·1 answer
  • Stowe-Arts Holdings Co. has a very attractive credit policy, and none of its customers pay in cash when the firm makes a sale. S
    13·1 answer
  • Ketchum & Lushene Hardware sells 100 hammers daily. The supplier takes two days
    7·1 answer
  • What is the difference between a group and a team?
    10·1 answer
Add answer
Login
Not registered? Fast signup
Signup
Login Signup
Ask question!