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Bezzdna [24]
3 years ago
15

What gathers product details and issue resolution information that can be automatically generated into a script for the represen

tative to read to the customer
Business
1 answer:
Alexus [3.1K]3 years ago
5 0

Answer:

Call Scripting System

Explanation:

The Call Scripting System is frequently used by telemarketers among others when attending to contacts, clients or customers. The call script also referred to as the Cold Calling Script makes use of logic, correct wordings or talking points to assist an agent when dealing with a prospective customer.

These scripts are ideal because they can be integrated into telephony and Interactive Voice Response (IVR) Systems to ensure that an agent gets handy and appropriate information about a customer or client.

The Call Scripting System is widely used across call centres and Customer Satisfaction Centres. An advantage of this system is that it guarantees Consistency in customer data information that is being used to issue resolutions to clients irrespective of the agent on Customer Service Duty.

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In risk management what does risk control include
Luda [366]

Financial, operational, perimeter, and strategic risks.
Like costs, labor, and weather.
8 0
3 years ago
Calfee Corporation is a manufacturer that uses job-order costing. The company has supplied the following data for the just compl
AlladinOne [14]

Answer:

$200,000

Explanation:

The computation of the ending balance in the work in process inventory account is shown below:

But before that determined the overhead rate per direct labor

Manufacturing OH estimated   $595,000  

Divide by DLH estimated 35000  

OH rate per DLH    $17  

Now

Beginning Inventory of WIP   $19,000  

Current manufacturing cost    

material                  $420,000  

Labour                   $641,000  

Manufacturing OH (33,000 × $17) $561000  

Total Manufacturing cost      $1,622,000  

Total cost of WIP       $1,641,000  

Less: Cost of goods manufactured $1,441,000  

Ending inventory of WIP        $200,000

8 0
3 years ago
As a young child, Hermes suffered from severe allergies and required weekly visits to a clinic in order to receive injections. A
OverLord2011 [107]

Answer: Classic conditioning

Explanation: Classic conditioning is a state of mental disorder caused by some incident leading to phobias, sudden anger or sexual arousal.

In the given case, Hermes had a phobia to go to a doctor's office which is caused by some bad experiences in childhood. Thus, we can conclude that the behavior of hermes explained is an example of classic conditioning.

8 0
3 years ago
Pam runs a hot dog cart at the sports stadium. Will has no​ skills, no job​ experience, and no alternative employment. Entrepren
DochEvi [55]

Answer:

rate of return of fund = 3.66%

Explanation:

start = 327/23 = 14.22

end = 349/29 = 12.04

distributions = 1.5 + 1.2 = 2.7

rate of return of fund = 12.04-14.22 +2.7 / 14.22

= 3.66%

4 0
3 years ago
How can a system administrator meet this requirement?
Georgia [21]

Create two separate lead page layouts

Explanation:

Lead page layout can be created by using design manager and then choose a page layout and then the create page layout then we must select the master page select the content type and then choose and continue

Layout defines the fields in which the user can view and edit the fields give the description about the objects they can create and edit the fields accordingly. It contains the visual force page the buttons and the related lists

4 0
3 years ago
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