What Courtney is experiencing in the question is a process called service recovery.
It refers to a paradox where a customer will think highly of a company when the company has fixed the problem that the customer is facing from its service, compared to how the customer would perceive the company when it gives a non-faulty service.
Customer retention is mainly determined by how a company resolves a problem that a customer faces due to a faulty service or product.
The answer is
"Individual".<span>
<span>Each of these mentioned factors with few variations will
influence the business buying decision process. One or more changes in these
might lead to a different result. These factors can also operate in different
ways varying from person to another person.</span></span>
Greeting's!
<span>c. earnings before interest and taxes .
______________________________
</span>
Answer:
True
Explanation:
Satisfaction on the job has to do with achieving one's set out personal goals and also attaining growth over time in the job. To achieve this, the manager has a role to play also because the function he performs to motivate the Employees will determine if they are satisfied or not, the manager can help each employee attain growth in their chosen path by helping down through the ladder with task that are related to thier field hence giving them a form of satisfaction on the job and also reward for extraordinary performance by the manager tends to motivate the Employee to want to do more.
Fulfilment on the job is dependent on how much of much set out task individuals are able to accomplish and in the bigger picture, rhe manager comes into the center stage.
Answer:
Present value = $35.00326585 rounded off to $35.00
Explanation:
Using the dividend discount model, we calculate the price of the stock today. It values the stock based on the present value of the expected future dividends from the stock. To calculate the present value of the stock, we will use the following formula,
Present value = D1 / (1+r) + D2 / (1+r)^2 + ... + Dn / (1+r)^n +
[(Dn * (1+g) / (r - g)) / (1+r)^n]
Where,
- r is the required rate of return
- g is the constant growth rate in dividends
- n is the number of years
Present value = 5 / (1+0.155) + 6.25 / (1+0.155)^2 + 4.75 / (1+0.155)^3 +
3 / (1+0.155)^4 + [(3 * (1+0.07) / (0.155 - 0.07)) / (1+0.155)^4]
Present value = $35.00326585 rounded off to $35.00
