Customers arrive at a bank at a rate of 12/hour. It takes the clerk on average 4 minutes to help each customer. a. What is the a
verage time customers must wait before speaking to the clerk? b. What is the average number of customers waiting to speak to the clerk? c. What is the clerk’s utilization? d. If the clerk is paid $15/hour and the bank estimates the cost per customer
Time customers must wait= 12customers ×4minutes =48 minutes.. The clerk use 48minutes to attend to 12customers in one hour leaving him with 12spare minutes.
(B)since the clerk has 12 minute to spare it means each customer have a minute to wait before getting attention..
(C)number of customers waiting =12/2=6customers...
