Question

Systena Solutions Inc. contracts Anenta Software Inc. to develop advanced anti-malware software. In order to serve its new customer better, Anenta Software Inc. sets up a dedicated customer service team exclusively for Systena Software. This is an example of _____ customer service.

Answer 1

This is an example of b2b customer service.

Explanation:

B2b customer service is the customer service which stands for business to business. It refers to the sale that you make to the business instead of an individual consumers.

B2b customer experiences include creating a personalized. omni channel experience and building lasting relationships while providing convenient, digital solutions.