"republic of virtue" by means of what came to be known as the<span> Reign of Terror.</span>
Answer:
communication, courtesy, and credibility
Explanation:
When customers are primarily concerned with the salesperson's ability to explain the car's features, the salesperson's friendliness, and the dealer's honesty it implies that the customer are concerned with the quality service of communication, courtesy and credibility.
Communication, courtesy and credibility are important determinant of quality service.
The term used to refer to people who share common cultural characteristics is called <u>an ethnic group</u><u>.</u>
An ethnic group is constituted by a group of people who share a common cultural background together with a sense of identity. It is usually an inherited status based on the society where each person lives. Therefore a society is a wider social aggregate which may contain several ethnicities, as they can be formed by groups with different cultural backgrounds who coexist.