According to the gaps model of service quality, Kevin's beliefs can be best described as <u>customer expectations</u>.
What is Gap's Model?
Product Managers from all sectors can utilize SERVQUAL (service quality gap model), a technique for measuring service quality gaps. Identifying gaps between client expectations and the actual services offered at various levels of service delivery is the goal of this model.
5 gaps in service quality model:
The five gaps in the service quality gap model are Knowledge, Policy, Communication, Delivery, and Customer. The five gaps model of service quality is known as the Gap model. The gap model of service quality analyzes gaps and problems between organizations and their customers.
Learn more about the Gaps model here:
brainly.com/question/3259638
#SPJ4
Answer:The primary goal of Columbus's expedition was to find riches and conquer and exploit the new lands. Although various indigenous peoples had been settled in the Americas long before Columbus arrived, Columbus's goal was to pillage the land for riches regardless of who stood in his way.
European explorations led to the Columbian Exchange and an increase in international trade. European nations competed for colonies. The European economy underwent major changes. Today, as in the days of mercantilism, some groups want to restrict global trade to protect certain jobs and industries from competition.
The British were able to take control of India mainly because India was not united. The British signed treaties and made military and trading alliances with many of the independent states that made up India. ... They often left the local princes in charge of the various parts of India.The British were able to take control of India mainly because India was not united. The British signed treaties and made military and trading alliances with many of the independent states that made up India. ... They often left the local princes in charge of the various parts of India.
Slaves were punished by whipping, shackling, hanging, beating, burning, mutilation, branding, and imprisonment. Punishment was often meted out in response to disobedience or perceived infractions, but sometimes abuse was performed to re-assert the dominance of the master (or overseer) over the slave.
Explanation:
Well since its the 1800's id have to say A) a tariff , because a tariff is an<span> tax impose on imported goods and services. And trade was a big thing then </span>
Maybe i thinking there alright
