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Nezavi [6.7K]
4 years ago
10

ristan conducts service and installation visits for a cable company. He uses an online system to access a client's history and u

pdates the system with results from all interactions. This is an example of using _______ to be responsive and build loyalty. business-level strategy process reengineering customer relationship management self-managed work teams total quality management
Business
1 answer:
makvit [3.9K]4 years ago
8 0

Answer: customer relationship management

Explanation:

Customer relationship management has to do with the way organizations relate with their customers in order to meet their needs and satisfy them better.

From the question, we are informed that the worker uses the customer relationship management to access a client's history and updates the system with results from all interactions.

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3 years ago
TJ's has a market value equal to its book value. Currently, the firm has excess cash of $218,500, other assets of $897,309, and
rodikova [14]

Answer:

Explanation:

Given:

Excess cash = $218,500

Assets = $897,309

Equity = $547,200

outstanding shares of stock = 40,000

Net income = $59,800.

Repurchase program = 15% of excess cash

Book value per share (price per share) = equity/number of shares

= $547200/40000

= $13.68 per share

Total cost of repurchase program = percentage of excess cash used × value of excess cash

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= $32775

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= 2395.8 shares

= 2395 shares

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Answer:

most circumstances

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4 years ago
suppose that a small publisher selling to book distributors has fixed operating costs of $600,000 each year and variable costs o
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If the selling price is $6.00,  the break-even point will be achieved when the number of books sold is  200,000 units.

Break-even point (BEP) is a situation in which the profit is zero or the company does not gain profit or loss.

Recall that:

Profit = revenue - total cost

Since profit = 0, hence the condition for break-even point is:

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selling price = $6.00

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p = number of unit sold

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Learn more about break-even point here:

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