Question

Which sentences highlight the protection of consumer rights? Steven and Samuel are managers in different retail stores. Steven allows customers to look at different products and verify the product details before choosing a product. Steven’s priority is satisfied customers. Samuel prefers saving time and attending to maximum number of customers in a given time. He does not allow customers to see different products and verify product details before choosing them. He insists that consumers should just trust the products in his store and directly buy the products available instead of comparing different brands.

Answer 1

The basic consumer right includes "Right to be informed" that states the availability of information required for weighing alternatives, and protection from false and misleading claims in advertising and labeling practices.

Hence, the sentence "Steven allows customers to look at different products and verify the product details before choosing a product. Steven’s priority is satisfied customers" - justifies the definition of consumer rights.

So, this above sentence highlights the protection of consumer rights.