Answer:
intelligence, moral and ethical integrity
determination
Answer:
- simultaneous production and consumption,
- little standardization and
- intangible.
Explanation:
The above mentioned are the relevant characteristics of the service product experience in our scenario. and are explained as thus:
- Simultaneous production and consumption because services can be brought to you or you go to where the service is provided. This is a major characteristic in our scenario because you visit your doctor for your annual check-up.
- Little standardization: the quality of service rendered is a major tool to measure service product experience in this instance. Dr. Kapoor only checks your vitals, draws blood for testing and weighs you, if a more thorough analysis was done such as the collection of the urine sample and so on, it could have increased your service product experience.
- Intangible: The service rendered by your doctor is intangible, meaning that the whole process is not revealed to you. She tells you that you are fit and healthy and hands you a chart with a golden star on it, but the whole process of evaluation is not revealed or displayed to you.
Lma o
Your mum your mum your mum to you too
The improvement to this website that would best help to solve the problem so that customers would know what best to expect are High-quality product photos.
The issue is that there is disconnection between what the customers see and what they get.
In order to meet with customer complaints, Marcus has to listen to the problems that they seem to be having.
Then he has to effect the required changes by creating a connection between what his customers see and what they get.
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