Answer:
The answer is Free association.
Explanation:
Free association refers to the expression of aspects related to consciousness without censorship. This is used as an aid to obtain access to unconscious processes. This technique is usually utilized in psychoanalysis which was established by Sigmund Freud.
Freud made this technique as an alternative related to hypnosis and because he saw that free association gave more fallibility, as well as patients could understand crucial memories while they were completely conscious.
Susie's decision in this situation demonstrates a quality of control theory called : inner control
A person that has an inner control tend to have a solid opinion upon a certain issues and very unlikely to be swayed by others. In this case, susie is willing to sacrifice her popularity in order to held on to her belief.
Answer: Option C
Explanation: Marketing uses inseparability to describe the main service value as distinct from goods. Inseparability is the feature of a service that makes it difficult to distinguish the service's supply or output from its utilization.
In the given case, the main objective of the consumer was to get her product but the service by the employee was also an inseparable part that affected the utility satisfaction of Wendy.
Hence we can conclude that the correct option is C.