Disappointed by airline industry and the services provided by airline industry is given below
Explanation:
1.Disappointed customerwill not only cost you money but will also create the possibility of bad word-of-mouth, which can affect future sales and money in your pocket.
2.In an airport environment, and in particular in a hub station with the high volume of connecting traffic and increased probability that you will experience some sort of service disruption, this is even more critical. When you get a sandwich you don’t like or your movie freezes or your bed is not made-up to your liking, you are upset and looking for someone to remedy the situation. Once you have established that you will not elevate your tone to match that of the irate customer, you need to do a few more things. You have to listen to the problem and try to see it through the eyes of the customer. He or she will tell you everything you need to know. The actual incident is never at the root of the behavior. The more you are able to convey your empathy for the situation the customer is in – “I was late coming in from New York and I missed the connecting flight to San Francisco, where my sister is getting married tomorrow morning.” – the greater the trust that will develop between you and the customer. More than anything, customers want someone from your company to understand the unfortunate circumstances they have been left in. They want to vent, they want to feel that you have understood and cared about their predicament, and they want a genuine apology. Lastly, they want a solution. They want to see you try to find a fix for their problems, and even if the result is not ideal, they will be brought back to a calm state by your efforts and communication. Maintain good eye contact, let them know what you’re doing, and try to deliver a solution that addresses their concerns. It is not always possible to do this, and companies generally employ a Customer Relations department to handle transactions such as refunds or compensation for situations where the employee and the customer were unable to reach an acceptable resolution at the first point of contact.
3.Essentially, an airline's hard product is the plane itself, and the airline's soft product is the service, food, and the drinks. Hard product can also be non-airplane constituents, such as lounge amenities. Consequently, the food and drinks in the lounge is soft product, while airline lounge showers are hard products.
Answer:
Option "D" is the correct answer for the following.
Increase the flow rate.
Explanation:
The quantity the ventilator provides differs with adjustments in airway pressure, lung performance and ventilation system integrity.
- Volume-cycled ventilators: Air passes to the patient until a fixed volume is supplied to the ventilator system, even if the airway pressure is very high.
- Inspiratory: Expiratory ratio applies to the inspiratory period scale: time of expiry. ... This offers a 1:2 I: E ratio, which reads "one to two."
- In asymmetric, this ratio is typically changed due to the increased expiration time. They could have a ratio of 1:3 or 1:4 to I: E.
An alcohol server must complete an ABC-approved rbs training program and pass an ABC-administered exam within 60 calendar days of employment.
<h3>Who is an Alcoholic Server?</h3>
This refers to the person that pours the alcoholic drink to people that come to bars to buy.
Hence, we can see that based on government regulations, an alcoholic server is mandated to take an ABC-approved exam within the period of 60 days after he has been employed.
Read more about alcohol servers here:
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<span>This visit to the proctor by Hale occurs after the events that transpired in the town of Salem. Hale feels immense guilt for allowing events to get out of hand in Salem. It is this conflict which gives him a more demure outward persona.</span>
Question:
A disgruntled employee of your major competitor mails top?secret information or new product samples to you. Do you begin to do a dance on your desktop or do you immediately mail the information back to your competitor? What would you do?
a. Throw the plans or secrets away.
b. Send them to your research department for analysis.
c. Notify your competitor about what is going on.
d. Call the FBI.
Answer:
You are to Call the FBI
Explanation:
In this case, where a disgruntled employee of your major competitor mails top-secret information or new product samples to you, the right decision to make acclrding to your company's code and ethics is to contact the security agencies, which in this case is the Federal Bureau of Investigation (FBI). The Federal Bureau of Investigation would make proper investigations and take proper steps to protect your company so they(your company) won't be accused of stealing information from a competitor in time to come.
This is the best way, both ethically and legally to handle this situation.
