Question

Kim is a supervisor at the bank. When giving the tellers feedback on their work, she makes sure to focus on what she has observed instead of commenting on the person doing the work. What component of effective feedback does Kim demonstrate?

Answer 1

The answer is: Objective

Objective component of effective feedback is aimed to give constructive criticism based on the actual performance result measured in a generalized standard.

Offering such feedback will make the receiver of the feedback become less defensive and much more willing to adopt the criticism and implement it to improve their work result.