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melomori [17]
3 years ago
13

Susan needs to communicate a denial of warranty work to a customer. Based on her conservations with the customer, Susan feels th

at the information will evoke a negative response. In this context, which of the following formats should Susan use to organize the information in his message?
a. Chronological order
b. Direct order
c. Critical order
d. Indirect order
e. Complex order
Business
1 answer:
AVprozaik [17]3 years ago
7 0

Answer:

d. Indirect order

Explanation:

Based on the information provided it can be said that Susan should organize the information as an indirect order. This refers to avoiding direct orders and phrasing everything in such a way that we make a request in a more polite way, using words such as want, would like and would love. This will lighten the tone of the conversation and prevent the client from evoking a negative response while still being able to convey the correct information.

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Flextrola, Inc. , an electronics systems integrator, is planning to sell its next generation product using components sourced fr
DENIUS [597]

With a mean of 1000 and a standard deviation of 600, the probability that the demand is going to be withing 25 percent of its forecast is 0.3230.

a. Mean = 1000

sd = 600

p(1000x 1-25%) - p(1000x 1+25%)

using the z test

d-μ/σ

p(z < \frac{1250-1000}{600} )-p(z < \frac{-1000}{600} )\\\\(z < 0.4167)-(z < -0.4167)

find values using excel sheet formula

NORMSDIST(0.4167) - NORMSDIST(-0.4167)

=m0.6615 - 0.3385

= 0.3230

<h3>b. The probability that the forecast would be more than 40 percent</h3>

1000x 1+40%

= p(D>1400)

= 1- NormDist(0.667)

= 0.225

c. Cu = 121-72 = 49

Co = 72.50 = 22

The critical ratio calculation

49/22 +49 = 0.6901

Normsinv(0.6901) = 0.496

1000+0.496x600

= 1297

The units that Flextrola has to order is 1297.

<h3>d. The expected sales of Flextrola</h3>

1200-1000/600

= 0.3333

loss function from z = 0.333 is 0.254

600x0.254 = 152. 4

1000-152.4 = 847.6

the expected sales are 847.6

e 1200- 847.6

= 352. 4

The units of inventory that can be sold is 352.4

Read more on inventory here: brainly.com/question/24868116

7 0
2 years ago
Kennedy Enterprises has budgeted sales for the months of September and October at $ 110 comma 000 and $ 170 comma 000​, respecti
Andru [333]

Answer:

The answer is $137,600

Explanation:

Budgeted sales for September = $110,000

Budgeted sales for October = $170,000

Credit sales for September:

0.6 x $110,000

$66,000

90% will be collected the following month (October)

0.9 x $66,000

=$59,400.

Credit sales for October:

0.6 x $170,000

$102,000

10% will be collected the same month (October)

0.1 x $102,000

=$10,200

Cash sales in October

0.4 x $170,000

$68,000

The total October cash collections from​ customers is

$59,400 + $10,200 + $68,000

= $137,600

7 0
3 years ago
According to the quadrants of the social style matrix, which of the following should salespeople do when selling to expressives?
kvv77 [185]

Answer:

B) They should demonstrate how their product will help the customers achieve personal status and recognition.

Explanation:

The social style matrix uses personality traits to categorize customers. It divides people into four categories:

  1. Driving Style: controlling, determined and active people
  2. Expressive Style: enthusiastic and emotional people
  3. Amiable Style: friendly and relationship driven people
  4. Analytical Style: thoughtful and reserved people

Since we are trying to sell goods to expressive people, then we must focus on how the goods will make them feel more important (VIPs). They seek the attention and notice of other people (they are show-off people). They want to feel important and they will buy goods that make them feel that way.

5 0
3 years ago
Assume that you have been hired as a consultant by CGT, a major producer of chemicals and plastics, including plastic grocery ba
koban [17]

Answer:

d. 5.14%.

Explanation:

Calculation to determine the best estimate of the after-tax cost of debt.

First step

Based on the information given we would make use of rate formula in excel.

=rate(nper,pmt,-pv,fv)

Where,

nper= coupon every six months for 20 years = 40 coupon payments

Pmt =$1000*7.25%*6/12=$36.25

Pv = $875

Fv =$1000

Let plug in the formula

=rate(40,36.25,-875,1000)=4.28% semiannually

=4.28% *2=8.56% annually

Now let calculate the after tax cost of debt using this formula

After tax cost of debt=8.56%*(1-t)

Where,

t represent tax rate of 40%

Let plug in the formula

After tax cost of debt=8.56%*(1-0.4)

After tax cost of debt=5.14%

Therefore the best estimate of the after-tax cost of debt is 5.14%

8 0
3 years ago
It becomes particularly urgent for a company to consider diversification when there are
elena-s [515]
<span>The company could consider diversifying when sales are beginning to slow and there is a way to leverage some of the business's core competencies in other areas that would be more competitive. In addition, this could allow the business to not worry about being "all-in" in a certain area, where that area's success or failure could lead to the entire business thriving or failing. By diversifying itself, the business can also lower production and sales costs or increase overall sales.</span>
6 0
3 years ago
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