Answer: 47.5%
Step-by-step explanation:
Given : The distribution of the number of daily requests is bell-shaped and has a mean of
and a standard deviation of 40
.
To find : The approximate percentage of lightbulb replacement requests numbering between 40 and 48.
We can see that
i.e. 48 is two standard deviations ( to the right) from the mean. (1)
And 40 is the mean value (
) itself . It means the lower limit lies at the center of the normal curve (at z=0).
It means we need only right the region which is 2 standard deviations from the mean (at z=2).
According to the 68-95-99.7 rule, 95% of the population falls within two deviation from the mean in both left and right side of the normal curve.
Then, the required area will be : 
Hence, the approximate percentage of lightbulb replacement requests numbering between 40 and 48 = 47.5%