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nikklg [1K]
3 years ago
10

A successful CRM program is expected to help a company achieve all of the following EXCEPT ________.

Business
2 answers:
KengaRu [80]3 years ago
7 0

Answer:

C) understand the competition better (this last part shouldn't be here ⇒ pin-point high-value customers and cross-sell products)

Explanation:

Customer relationship management (CRM) software is used by companies to manage customer-business relationships and each customer's relevant information. Customer information is very useful to determine future buying patterns and needs, and allows the company to customize their marketing efforts and automate sales.

FromTheMoon [43]3 years ago
3 0

The question is incorrect. The correct question is:

A successful CRM program is expected to help a company achieve all of the following EXCEPT ________.

A) provide higher levels of customer service

B) develop deeper customer relationships

C) create offers tailored to meet specific customer requirements

D) understand the competition better

E) pin-point high-value customers and cross-sell products

Answer:

Understand the competition better.

Explanation:

Customer relationship management (CRM) can be defined as an approach to building a strong relationship with potential customers. CRM is a technology that is used to interact with customers. A successful customer relationship management can help an organization maximise its profits.

CRM helps to improve customers loyalty, it also leads to an increased source of revenue to the business.

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Two accountants for the firm of Elwes and Wright are arguing about the merits of presenting an income statement in a multiple-st
suter [353]

Answer:

1. For the Year Ended December 31,2014

2. Revenues

3. Sales Revenue $96,639

4. Rent Revenue $17,230

5. Total Revenues $113869

(Sales Revenue $96,639 + Rent Revenue $17,369)

6. Expenses

7. Cost of Goods Sold $60,570

8. Selling Expenses $17,567

9. Administrative Expenses $9,138

10. Interest Expense $1,860

11. Total Expenses $89135

(Cost of Goods Sold $60,570 + Selling Expenses $17,567 + Administrative Expenses $9,138 +Interest Expense $1,860)

12. Income Before Income Tax $24,734

13. Income Tax Expense $9,070

14. Net Income/Loss $15,664

(Income Before Income Tax  $24,734 - Income Tax Expense $9,070)

15. Earnings Per Share $0.38

Earnings per share = ($15,664 ÷ 40,550) = $0.38

Explanation:

Two accountants for the firm of Elwes and Wright are arguing about the merits of presenting an income statement in a multiple-step versus a single-step format. The discussion involves the following 2014 info related to P. Bride Company. ($000 omitted).

From the information given, we can arranged the values as follows into a balance sheet

1. For the Year Ended December 31,2014

2. Revenues

3. Sales Revenue $96,639

4. Rent Revenue $17,230

5. Total Revenues $113869

(Sales Revenue $96,639 + Rent Revenue $17,369)

6. Expenses

7. Cost of Goods Sold $60,570

8. Selling Expenses $17,567

9. Administrative Expenses $9,138

10. Interest Expense $1,860

11. Total Expenses $89135

(Cost of Goods Sold $60,570 + Selling Expenses $17,567 + Administrative Expenses $9,138 +Interest Expense $1,860)

12. Income Before Income Tax $24,734

13. Income Tax Expense $9,070

14. Net Income/Loss $15,664

(Income Before Income Tax  $24,734 - Income Tax Expense $9,070)

15. Earnings Per Share $0.38

Earnings per share = ($15,664 ÷ 40,550) = $0.38

7 0
3 years ago
Read 2 more answers
When the price of paintings is set at $500, the local art gallery supplies 20 paintings per week. When the price of paintings in
Rudiy27

Answer:

the  price elasticity of supply is 0.555

Explanation:

The computation of the price elasticity of supply is given below:

= Percentage change in quantity supplied ÷ percentage change in price

= (25 - 20) ÷ (25 + 20) ÷ 2 ÷ (750 - 500) ÷ (750 + 500) ÷ 2

= 5 ÷45 ÷ 250 ÷ 125

= 0.555

Hence, the  price elasticity of supply is 0.555

The same is relevant

4 0
2 years ago
Why is cash flow important to government entities? How does an administrator plan for cash flow? What tools are available for th
vodka [1.7K]

Answer:

Cash flow is important to government entities because:

As with non-government entities, cash flow is important to government organizations because it is required for the operations of any organization regardless of whether they are government-owned or not, for-profit or not.

The measurable difference in the cash balance of any organization from one period to the next is referred to as Cashflow. No business or entity can continue operations if they keep taking out or spending more cash than they can make.

An administrator can plan for cash flow using a Cash Flow Planner.

This can take the form of a simple excel spread sheet  with one column showing on one side all the monies that one is expecting to come in (Account Receivables) and an adjacent column showing all the monies one is expecting to pay out (Account payables).

At the bottom of the excel, you can show the bank balance.

There are specialised apps that help perform this function. An example would be Quickbooks, Planware, Cash Flow Planner, etc.

Cheers!

6 0
3 years ago
It is easier for employees to develop positive customer/client relations if employees understand that each customer is
Sergio [31]
A unique individual is the answer (if this is right can you please mark as brainliest, thanks)


7 0
3 years ago
Ana offers Corey her vacuum cleaner for $300. Corey rejects the offer, so Ana promises to sell the vacuum cleaner to Abey. Howev
fenix001 [56]

Answer:

A

Explanation:

6 0
3 years ago
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