All categories

3 years ago

A successful CRM program is expected to help a company achieve all of the following EXCEPT ________.

Business

2 answers:

KengaRu [80]3 years ago

7 0

Answer:

C) understand the competition better (this last part shouldn't be here ⇒ pin-point high-value customers and cross-sell products)

Explanation:

Customer relationship management (CRM) software is used by companies to manage customer-business relationships and each customer's relevant information. Customer information is very useful to determine future buying patterns and needs, and allows the company to customize their marketing efforts and automate sales.

FromTheMoon [43]3 years ago

3 0

The question is incorrect. The correct question is:

A successful CRM program is expected to help a company achieve all of the following EXCEPT ________.

A) provide higher levels of customer service

B) develop deeper customer relationships

C) create offers tailored to meet specific customer requirements

D) understand the competition better

E) pin-point high-value customers and cross-sell products

Answer:

Understand the competition better.

Explanation:

Customer relationship management (CRM) can be defined as an approach to building a strong relationship with potential customers. CRM is a technology that is used to interact with customers. A successful customer relationship management can help an organization maximise its profits.

CRM helps to improve customers loyalty, it also leads to an increased source of revenue to the business.

You might be interested in

Suppose that Rearden Metal currently has no debt and has an equity cost of capital of 12%. Rearden is considering borrowing fund

Alexxandr [17]

Answer:

Option (C) is correct.

Explanation:

We have to use MM proposition that cost of equity will change itself in such a manner so that it can take care of its debt.

Cost of equity:

= WACC of all equity firm + (WACC of all equity - Cost of debt ) × (Debt -to-equity ratio)

At the beginning, when there was no debt,

WACC = cost of equity = 12 %

Levered cost of equity:

= 12% + ( 12% - 6%) × 0.5

= 15%

Therefore, Rearden's levered cost of equity would be closest to 15%.

4 0

4 years ago

0. Westcomb, Inc. had equity of $150,000 at the beginning of the year. At the end of the year, the company had total assets of $

Nadusha1986 [10]

Answer:

18.24

Explanation:

Sustainable growth rate is the rate of growth a company can afford in the long term

sustainable growth rate = retention rate x ROE

b = retention rate. It is the portion of earnings that is not paid out as dividends

Retention rate = 1 - payout ratio =

payout ratio = dividend / net income

retention rate = 1 - $44,640 / 72,000 = 0.38

Return on equity = net income / average total equity

= 72,000 / 150,000 = 0.48

g = 0.48 x 0.38 = 18.24%

3 0

3 years ago

How to find national survey of 2000 adult citizens of a nation found that 23% dreaded valentine's day. the margin of error for

trasher [3.6K]

This means that the figure might be 6.2% percent of off and there is a 90% chance of the figure being correct to 6.2%

7 0

3 years ago

Turner Corporation acquired two inventory items at a lump-sum cost of $100,000. The acquisition included 3,000 units of product

inessss [21]

Answer:

The amount of gross profit Turner Corporation should recognize is $20,000.

Explanation:

The following are given in the question:

Lump-sum cost = $100,000

Units of LF acquired = 3,000

Units of 1B acquired = 7,000

LF price per unit = $30

1B price per unit = $10

Unit of LF sold = 1,000

Therefore, we have:

Share of LF in the Lump-sum cost = (Units of LF acquired / (Units of LF acquired + Units of 1B acquired)) * Lump-sum cost = (3,000 / (3,000 + 7,000)) * $100,000 = $30,000

LF cost per unit = Share of LF in the Lump-sum cost / Units of LF acquired = $30,000 / 3,000 = $10

LF total revenue = Unit of LF sold * LF price per unit = 1,000 * $30 = $30,000

LF cost of goods sold = Unit of LF sold * LF cost per unit = 1,000 * $10 = $10,000

LF gross profit = LF total revenue - LF cost of goods sold = $30,000 - $10,000 = $20,000

Therefore, the amount of gross profit Turner Corporation should recognize is $20,000.

3 0

3 years ago

. George worked 52 hours last week. In his job, any hour past 40 hours is considered overtime. His overtime pay is 1.5 times his

stiks02 [169]

Find how much time he worked overtime.
52-40=12
Find his overtime salary.
22.5*1.5=33.75
Calculate how much money he makes for 40 hours.
40*22.5=900
Calculate how much money he made in overtime.
33.75*12=405
Add both earnings together.
900+405=1305

George earned 1305$ last week.

3 0

3 years ago