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3 years ago

A successful CRM program is expected to help a company achieve all of the following EXCEPT ________.

Business

2 answers:

KengaRu [80]3 years ago

7 0

Answer:

C) understand the competition better (this last part shouldn't be here ⇒ pin-point high-value customers and cross-sell products)

Explanation:

Customer relationship management (CRM) software is used by companies to manage customer-business relationships and each customer's relevant information. Customer information is very useful to determine future buying patterns and needs, and allows the company to customize their marketing efforts and automate sales.

FromTheMoon [43]3 years ago

3 0

The question is incorrect. The correct question is:

A successful CRM program is expected to help a company achieve all of the following EXCEPT ________.

A) provide higher levels of customer service

B) develop deeper customer relationships

C) create offers tailored to meet specific customer requirements

D) understand the competition better

E) pin-point high-value customers and cross-sell products

Answer:

Understand the competition better.

Explanation:

Customer relationship management (CRM) can be defined as an approach to building a strong relationship with potential customers. CRM is a technology that is used to interact with customers. A successful customer relationship management can help an organization maximise its profits.

CRM helps to improve customers loyalty, it also leads to an increased source of revenue to the business.

You might be interested in

The unintentional misstatement or nondisclosure of a material fact made by one party with the hope of influencing the other part

wolverine [178]

The correct answer of the question is Fraud.

The unintentional misstatement or nondisclosure of a material fact made by one party with the hope of influencing the other party amounts to: Fraud.

<h3>What is Fraud?</h3>

It is a form of deception or an unlawful gain.
It is an intentional form of deception that can have various criminal consequences.
There are various kinds of frauds like bank fraud, insurance fraud etc..
It is committed with the intention of gaining an unauthorized benefit.
it can occur in various domains like finance, real estate, insurance etc.
Usually a fraud can lead the person to have legal consequences and the victim can sue the person or organization which was involved with the crime.

To learn more about fraud visit: brainly.com/question/20357860

#SPJ4

5 0

1 year ago

Ivanhoe Windows manufactures and sells custom storm windows for three-season porches. Ivanhoe also provides installation service

Anna71 [15]

Answer:

Ivanhoe Windows

a. Journal Entries:

September 1, 2020:

Debit Cash $1,920

Credit Sales Revenue $1,920

To record the sale of windows to Geraths.

Debit Cost of goods sold $1,120

Credit Inventory $1,120

To record the cost of goods sold.

October 15, 2020:

Debit Cash $450

Credit Installation Revenue $450

To record the completion of installation service.

b. Journal Entries:

September 1, 2020:

Debit Cash $1,920

Credit Sales Revenue $1,896

Credit Unearned Revenue $24

To record the sale of windows to Geraths.

Debit Cost of goods sold $1,120

Credit Inventory $1,120

To record the cost of goods sold.

October 15, 2020:

Debit Cash $450

Debit Unearned Revenue $24

Credit Installation Revenue $474

To record the completion of installation service.

c. If Geraths is unable to develop a reliable estimate for the fair value of the installation:

Journal Entries:

September 1, 2020:

Debit Cash $1,920

Credit Sales Revenue $1,920

To record the sale of windows to Geraths.

Debit Cost of goods sold $1,120

Credit Inventory $1,120

To record the cost of goods sold.

October 15, 2020:

Debit Cash $450

Credit Sales Revenue $450

To record the completion of installation.

Explanation:

a) Data and Calculations:

July 1, 2020, Contract Price = $2,370

Standalone selling price of window = $1,920

Cost of the window = $1,120

Standalone selling price of installation service = $590

Attributed selling price of installation service = $450 ($590 = $140)

b) Estimated standalone value of the installation = estimated cost + 20% on cost

= $400 + 20% = $480 ($400 * 1.2)

Separate performance values:

Sale of window = $1,920 = $1,896 ($1,920/$2,400 * $2,370)

Installation = 480 = 474 ($480/$2,400 * $2,370)

Total = $2,400 = $2,370

c. If Ivanhoe Windows is unable to develop a reliable estimate for the fair value of the installation, both payments received will be attributed to the Sales Revenue without identifying separate performance values.

6 0

2 years ago

Which of the following is an example of a hard skill?Working well as part of a team Knowing how to prepare financial statements

Aleksandr [31]

Answer:

B. Knowing how to prepare financial statements

Explanation:

Hard skills are teachable and measurable abilities in an office writing, reading, or the ability to use computer programs are hard skills

6 0

2 years ago

Jonathan (an individual) owns 100% of the stock of Husky, Inc. (a C corporation) and 100% of the stock of Calhoun, Inc. (another

BaLLatris [955]

Answer: A. As Expenses

B. No treatment.

Explanation:

A. The $100,000 was not structured and a loan so it will be accounted for as EXPENSES. This means that it will be deducted from the Income for the year from Calhoun's books.

B. A C Corporation is by definition taxed SEPARATELY from it's owners in the United States of America. Seeing as both Corporations were C Corporations, Jonathan as the owner of both companies need not worry about how he should treat the $100,000 payment as he will not ne taxed on it.

8 0

3 years ago

If $ 10,000 is invested in a certain business at the start of the year, the investor will receive $ 3 comma 000 at the end of e

Vlada [557]

Answer:

$889.70

Explanation:

The computation of the net present value is shown below:

= Present value of all yearly cash inflows after applying discount factor - initial investment

where,

The Initial investment is $10,000

All yearly cash flows would be

= Annual amount received × PVIFA for 4 years at 4%

= $3,000 × 3.6299

= $10,889.70

Refer to the PVIFA table

So, the net present value is

= $10,889.70 - $10,000

= $889.70

7 0

3 years ago