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3 years ago

A successful CRM program is expected to help a company achieve all of the following EXCEPT ________.

Business

2 answers:

KengaRu [80]3 years ago

7 0

Answer:

C) understand the competition better (this last part shouldn't be here ⇒ pin-point high-value customers and cross-sell products)

Explanation:

Customer relationship management (CRM) software is used by companies to manage customer-business relationships and each customer's relevant information. Customer information is very useful to determine future buying patterns and needs, and allows the company to customize their marketing efforts and automate sales.

FromTheMoon [43]3 years ago

3 0

The question is incorrect. The correct question is:

A successful CRM program is expected to help a company achieve all of the following EXCEPT ________.

A) provide higher levels of customer service

B) develop deeper customer relationships

C) create offers tailored to meet specific customer requirements

D) understand the competition better

E) pin-point high-value customers and cross-sell products

Answer:

Understand the competition better.

Explanation:

Customer relationship management (CRM) can be defined as an approach to building a strong relationship with potential customers. CRM is a technology that is used to interact with customers. A successful customer relationship management can help an organization maximise its profits.

CRM helps to improve customers loyalty, it also leads to an increased source of revenue to the business.

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When using ________ financing, the company incurs a legal obligation to repay the amount borrowed. debt equity retained earnings

Leni [432]

When using Debt financing, the company incurs a legal obligation to repay the amount borrowed. Retained earnings assign to the percentage of net acquiring not to paid out as dividends, but retained by the company to be reinvested in its core business, or to pay a debt.

6 0

3 years ago

On January 1, 2017, Eagle borrows $16,000 cash by signing a four-year, 5% installment note. The note requires four equal total p

goblinko [34]

Answer:

Issuance - January 1, 2017

Cash $16,000 (debit)

Note Payable $16,000 (credit)

December 31, 2017

Interest Expense $800 (debit)

Note Payable $3,712.19 (debit)

Cash $4,512.19 (credit)

December 31, 2018

Interest Expense $614.39 (debit)

Note Payable $3,897.80 (debit)

Cash $4,512.19 (credit)

December 31, 2019

Interest Expense $419.50 (debit)

Note Payable $4,092.69 (debit)

Cash $4,512.19 (credit)

December 31, 2020

Interest Expense $214.87 (debit)

Note Payable $4,297.32 (debit)

Cash $4,512.19 (credit)

Explanation:

The Loan Amortization Schedule is most appropriate way to solve all parts of this problem.

The first step to construction of the Amortization Schedule is to determine the payments made annually, PMT (interest and principal).

Using a Financial calculator, this can be determined as ;

Pv = $16,000

r = 5%

n = 4

Fv = $0

p/yr = 1

Pmt = ?

Thus PMT is $4,512.19.

Amortisation Schedule (Extracted from Financial Calculator)

2017

Principle Payment = $3,712.19

Interest Payment = $800

Balance = $12,287.81

Accounting Entries :

Interest Expense $800 (debit)

Note Payable $3,712.19 (debit)

Cash $4,512.19 (credit)

2018

Principle Payment = $3,897.80

Interest Payment = $614.39

Balance = $8,390

Accounting Entries :

Interest Expense $614.39 (debit)

Note Payable $3,897.80 (debit)

Cash $4,512.19 (credit)

2019

Principle Payment = $4,092.69

Interest Payment = $419.50

Balance = $4,297.32

Accounting Entries :

Interest Expense $419.50 (debit)

Note Payable $4,092.69 (debit)

Cash $4,512.19 (credit)

2020

Principle Payment = $4,297.32

Interest Payment = $214.87

Balance = $0

Accounting Entries :

Interest Expense $214.87 (debit)

Note Payable $4,297.32 (debit)

Cash $4,512.19 (credit)

8 0

3 years ago

How do horizontally organized companies differ from traditionally organized companies

GenaCL600 [577]

Horizontally organised companies do not have a strict hierarchy of posts with increasing importance and allow more freedom to the employees.

Explanation:

Horizontally organised companies function very differently from traditional companies as the traditional structure is a pyramidal vertical structure.

In this structure people at the top are few and are at higher positions and issue orders which are distributed by managers to employees.

In the horizontal structure the managers are taken out of play and even the employees make important decisions for the company. This allows for greater morale and freedom but can only work for small and medium sized businesses in certain niches.

7 0

3 years ago

If a department that uses process costing starts the reporting period with 100,000 physical units that were 20% complete with re

Naddika [18.5K]

Answer:

The correct answer is True

Explanation:

In calculating the equivalent units with respect to labor,the physical units at the start of the period is multiplied by the percentage of completion.

In other words, the equivalent units is shown thus:

Equivalent units =100000 units*20%

Equivalent units =20000 units

This implies that labor has carried out 20% of the work required to transform the 100000 units into finished products,since only 20% work is completed, the remaining 80% is expected in the next period.

7 0

3 years ago

Ivanhoe Corporation issued $468,000 of 6% bonds on May 1, 2020. The bonds were dated January 1, 2020, and mature January 1, 2023

max2010maxim [7]

Answer:

May 1, 2020

Dr Cash $477,360

Cr Bonds Payable $468,000

Cr Interest Expense $9,360

July 1, 2020

Dr Interest Expense $14,040

Cr Cash $14,040

Dec 31, 2020

Dr Interest Expense $14,040

Cr Interest Payable $14,040

Explanation:

May 1, 2020

Dr Cash $477,360

Cr Bonds Payable $468,000

Cr Interest Expense $9,360

(Accrued Interest = 468,000 x 6% x 4/12)

July 1, 2020

Dr Interest Expense $14,040

Cr Cash $14,040

(Bond interest expense = $468,000 x 6% x 6/12)

Dec 31, 2020

Dr Interest Expense $14,040

Cr Interest Payable $14,040

6 0

3 years ago