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3 years ago

A successful CRM program is expected to help a company achieve all of the following EXCEPT ________.

Business

2 answers:

KengaRu [80]3 years ago

7 0

Answer:

C) understand the competition better (this last part shouldn't be here ⇒ pin-point high-value customers and cross-sell products)

Explanation:

Customer relationship management (CRM) software is used by companies to manage customer-business relationships and each customer's relevant information. Customer information is very useful to determine future buying patterns and needs, and allows the company to customize their marketing efforts and automate sales.

FromTheMoon [43]3 years ago

3 0

The question is incorrect. The correct question is:

A successful CRM program is expected to help a company achieve all of the following EXCEPT ________.

A) provide higher levels of customer service

B) develop deeper customer relationships

C) create offers tailored to meet specific customer requirements

D) understand the competition better

E) pin-point high-value customers and cross-sell products

Answer:

Understand the competition better.

Explanation:

Customer relationship management (CRM) can be defined as an approach to building a strong relationship with potential customers. CRM is a technology that is used to interact with customers. A successful customer relationship management can help an organization maximise its profits.

CRM helps to improve customers loyalty, it also leads to an increased source of revenue to the business.

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Match the definition with the correct type of unemployment. Not all of the terms will be used. 1.Unemployment caused by recessio

ivann1987 [24]

Answer:

The answer is:

1. Cyclical Unemployment

2. Frictional Unemployment

3. Natural Unemployment

Explanation:

1. Unemployment caused by recessions - cyclical unemployment. It is caused by reduction in total spending, low activities in the economy. Coronavirus pandemic is already causing cyclical unemployment.

2. Unemployment that normally occurs due to turnover as workers switch jobs - frictional unemployment.

This happens when a worker leaves a job to search for another. The unemployment between the time gap is frictional unemployment.

3. The unemployment rate that exists when the economy is operating at potential - Natural Unemployment.

Unemployment caused by replacement of obsolete technology or lack of required skills are called natural employment.

6 0

3 years ago

Mary Kate, Ashley, Dakota, and Elle each want to buy a new home. Each needs to save enough to make a 20% down payment. For examp

Artist 52 [7]

Answer:

Mary Kate: $103,528.15

Ashley: $135,377.97

Dakota: $166,294.24

Elle: $187,409.00

Explanation:

Mary Kate

First, calculate the future value of investment

Future value of Investment = Annuity payment x ( 1 + Interst rate )^numbers of years - 1 / Interst rate = $3,900 x ( 1 + 3% )^5 - 1 / 3% = $20,705.63

Amount affordable = Future value of investment / Rate of down payment = $20,705.63 / 20% = $103,528.15

Ashley

First, calculate the future value of investment

Future value of Investment = Annuity payment x ( 1 + Interst rate )^numbers of years - 1 / Interst rate = $4,900 x ( 1 + 5% )^5 - 1 / 5% = $27,075.59

Amount affordable = Future value of investment / Rate of down payment = $27,075.59 / 20% = $135,377.97

Dakota

First, calculate the future value of the investment

Future value of Investment = Annuity payment x ( 1 + Interst rate )^numbers of years - 1 / Interst rate = $5,900 x ( 1 + 6% )^5 - 1 / 6% = $33,258.85

Amount affordable = Future value of investment / Rate of down payment = $33,258.85 / 20% = $166,294.24

Elle

First, calculate the future value of the investment

Future value of Investment = Annuity payment x ( 1 + Interst rate )^numbers of years - 1 / Interst rate = $5,900 x ( 1 + 12% )^5 - 1 / 12% = $37,481.80

Amount affordable = Future value of investment / Rate of down payment = $37,481.80 / 20% = $187,409.00

7 0

3 years ago

Walmart has a lot of power and exerts strong influence on the suppliers they buy from. This channel power is an example of a(n)

omeli [17]

Answer:

administered vertical market system

Explanation:

A regulated or administered vertical promotion structure refers to the framework in which, owing to its massive size, one participant of the manufacturing and distribution process is influential and unofficially conducts the essence of the vertical marketing network.

An illustration of such a framework may include a major retailer like Wal-Mart setting rules for tinier product manufacturers, such as a generic sort of washing detergent.

Managed vertical marketing programs do not use the delivery network's structured legal obligation and corporate control. Alternatively, one representative of the distribution platform produces adequate power to completely control the behavior of other representatives of the service offering.

5 0

3 years ago

Suppose Hubert and Kate are playing a game in which both must simultaneously choose the action Left or Right. The payoff matrix

FinnZ [79.3K]

Answer:

Best response for Kate

If Hubert chooses left, Kate would have to choose Right so that Kate can make a payoff of 5.

If Hubert chooses right, Kate would still choose right to make a payoff of 5.

Best response for Hubert

If Kate chooses left, Hubert would choose Left to get a payoff of 8.

If Kate chooses right, Darnell would choose right so as to make a payoff of 6.

The dominant strategy is the one that a player can pick regardless of the action of the other play.

<h2>The only dominant strategy in this game is for Kate to choose right.</h2>

Kate will choose right regardless of what Hubert does because it will give the higher payoff. This is the dominant strategy.

<h2>The outcome reflecting the unique Nash equilibrium in this game is as follows: Hubert chooses right and Kate chooses right.</h2>

Kate will always choose right which would prompt Hubert to pick right as wel as as to make a payoff of 6.

7 0

3 years ago

A company had a choice between Project X and Project Y. The net present value of Project X is $1,000,000, and the net present va

vekshin1

Answer:

The opportunity cost of that decision is - $250,000

Explanation:

For computing the opportunity cost, we have to use the formula of opportunity cost which is shown below:

= Return of project which is not chosen - the return of a chosen project

= $750,000 - $1,000,000

= - $250,000

Since in the question, it is given that the chosen project is X so we write the project X amount in the formula and the not chosen project of-course is Y.

Hence, the opportunity cost of that decision is - $250,000

8 0

4 years ago