Efficiency i believe <span />
Although upselling and cross-selling are effective with existing customers, cross-selling is more likely than upselling to<u> A. improve </u><u>customer retention rate</u>.
<h3>What is customer retention?</h3>
Customer retention refers to the ability of an organization or marketer to achieve customer loyalty over time.
When a customer is retained, there is always increased revenue from repeat purchases.
Customer retention increases brand loyalty.
Question Completion with Answer Options:
A. improve customer retention rate.
B. satisfy customer needs
C. provide the information necessary to diagnose reasons for customer defection.
D. increase customer profitability.
Thus, although upselling and cross-selling are effective with existing customers, cross-selling is more likely than upselling to<u> A. improve </u><u>customer retention rate</u>.
Learn more about customer retention at brainly.com/question/11621168
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Answer:
A speaker's personal appearance should be consistent with the occasion of the speech.
Explanation:
First impressions and the appearance of a speaker are important because generally an audience forms an impression of a speaker before any words are said.
Answer:
<u>Letter B is correct</u>. Diversification.
Explanation:
Diversification in this case is the best option for an investor with this profile. This is because in the passive approach it is considered the price fluctuation information of a stock and the history of its current and future earnings. Therefore, diversification is ideal for this type of investor, because diversifying investments reduces the risk of losses.
The last one, Im pretty sure.
