Answer:
i cant really see the text, do you mind taking a better picture so i can answer it?
Explanation:
Answer: Cheerfulness, positive attitude
Explanation:
Customer service is part of the backbone of business. How customers are treated would determine how long the business would last, when customers are not treated well, there won't be a growth regarding the business, employees would need this in mind considering the various kinds of clients they would come across and it's very obvious they won't be the same, a lot of positive mindedness and cheerfulness is required, this is what is required a lot for Susan's job
To answer the three key questions, to make decisions concerning what, how and for whom
They discuss same topic from different POV In the civic section act of right composition