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navik [9.2K]
3 years ago
8

To motivate employees, several major department stores are experimenting with incentive compensation plans, although compensatio

n plans with a lot of incentives often don't promote good customer service. how can retailers motivate employees to sell merchandise energetically and, at the same time, not jeopardize customer service?
Business
1 answer:
Evgen [1.6K]3 years ago
3 0
Stores can make sure their employees are being incentivized when what they do benefits the customer and the store as a whole. Their main goal is to serve the customer because a happy customer comes back and refers their fiends. The employees can be rewarded on referral base actions, feedback cards and other ways that show management they are being honest and truthful to the customer. 
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Jim is a firm’s marketing manager who is confident of himself and open to feedback. Moreover, he has the ability to motivate him
MAVERICK [17]

Answer:

The answer is: Emotional intelligence

Explanation:

A person with emotional intelligence is able to identify and manage his own emotions and the emotions of the people around him.

Usually they are very perceptive of other people's emotions, and when they use their abilities correctly, they can improve the performance of those around them. For example, sometimes a compliment or some nice words can do a lot to boost an employee's self esteem and efficiency.

This is a very useful trait in modern management, since modern workplaces rely more on open communications and team work.

8 0
3 years ago
Jamison Company uses the total cost method of applying the cost-plus approach to product pricing. Jamison produces and sells Pro
vlada-n [284]

Answer:

The mark up percentage on total cost is 13%.

Explanation:

Mark up percentage on total cost refers to the profit as a percentage of the total cost.

Therefore, the mark up percentage on total cost can be calculated using the following formula:

Mark up percentage on total cost = (Desired profit / Total cost) * 100 ......... (1)

Where;

Desired profit = $143

Total cost = $1,100

Substituting the values into equation (1), we have:

Mark up percentage on total cost = ($143 / $1,100) * 100 = 0.13 * 100 = 13%

Therefore, the mark up percentage on total cost is 13%.

8 0
3 years ago
Choose all that apply. Select all the responsibilities of consumers. Gather information about products and services before makin
jolli1 [7]

Answer:

Stay informed about products that you buy to be aware of product recalls.

Gather information about products and services before making a purchase to be aware of price, quality, and the product specifications.

Read instructions on products and use them as intended.

Take action and report faulty products, fraudulent activity, and any other violation of consumer rights.

Consider the impact of your purchases on others and choose products that do not harm the environment.

Insist on compensation if you are not satisfied with your purchase.

8 0
3 years ago
The first step in rational decision-making is to Group of answer choices choose a person who could evaluate the decision. choose
mr Goodwill [35]

Answer:

identify the criteria that are important in making the decision.

Explanation:

Rational decision-making is a step-by-step method for choosing the best choice from the options and is carried out on the basis of reasoning, objectivity and examination of any factor before concluding

Therefore according to the above explanation the correct answer is to identify the criteria that are important in making the decision as it is the first step of rational decision making.

7 0
3 years ago
If airlines do not change their prices how else might they try to compete with each other?
WARRIOR [948]
<h3>Hello there!</h3>

Your question asks how airlines compete with each other if they don't change their prices.

<h3>Answer: By giving the customers better service.</h3>

If an airline company doesn't want to change their prices for a flight, but still want to compete with other airlines, then they would try to compete by providing more and better services to the customers.

When an airline competes with providing better services, it attracts customers to choose them because customers could feel more comfortable on their flight.

Airlines can compete by providing:

  • Wi-Fi
  • More space
  • Entertainment
  • Food

Airlines now a days are starting to provide Wi-Fi services to its customers in the aircraft. Since we live in a world that needs Wi-Fi for electronical things, airlines are providing Wi-Fi in order to have people choose their airline for their flight. Providing Wi-Fi to its customers will not only bring in more customers, but can keep people busy on the flight, having no disruptions since people would be focused on their personal stuff on their laptop/phone/etc.

Airlines are also competing by providing more space in their cabin. People that go on flights feel very cramped in their seat; having little leg room between their legs and the seat in front of them. Airlines are making more leg room and space for the customers in order for them to enjoy the flight. This is luring in customers because customers want to feel comfortable, and space is the main thing that customers want in their flights.

Airlines are also competing by providing entertainment. The entertainment part of an aircraft is in the little screen that would be in front of the customer, behind the seat in front of them. This entertainment service would entertain people on their flights. This entertainment service could provide movies, world map, and etc. Flights are boring, and so airlines are trying to make the flights more entertaining.

Airlines are also competing by providing better food. Who doesn't get hungry on the plane? If airlines are giving terrible food, why would someone want to choose that airline again? Airlines are providing better food in order for customers to choose them as their airline. Food is a major thing that lures people into different airlines. This is something that airlines are trying to improve all the time.

To sum it all up, these are just some of the ways airlines compete with each other, without having to change the price of their flights.

<h3>I hope this helps!</h3><h3>Best regards, MasterInvestor</h3>
5 0
3 years ago
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