A negative message should definitely be explained when dealing with any problem related to customer's orders as the satisfaction of the customer is a major effective factor in any business.
Also<span> refusals of routine workplace requests and communication involving layoffs require explanation of any negative message.
Based on this:
</span><span>You should explain the reasons for a negative message except in job refusals and credit denials.
Choice: B</span>
Answer: Kievan Rus is also called as the land of Rus. It is located in Russia.
Explanation:
The internal cause of the down fall: The empire weaken by the collapse of the commercial trade with the Byzantine empire and this lead to major economic crises in 12th century.
The various rival regional powers were influencing the working of the state.
The external cause of the down fall: The Mongol invasion in 1240s caused the complete fall of the state.
Merchants would be needed more because the warring states were constantly at war.(armies need supplies, merchants have supplies)
<span> b. Confederate supporters would not be allowed to hold office
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Johnson path of recreation did not go well with the northerners and were deemed very merciful, which crafted a new path of confrontation between him and congress. He pardoned individually confederate leaders and soon, they were all back into office. His reconstruction plans also did not take into consideration the plight of black Americans.
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