Answer:
Hi
The answer is b) describe the problem and apologize
Explanation:
The first step should be to listen to the client and show genuine empathy, regardless of the means by which the client communicated. It is essential to show the customer a brand values him as a person, not just as a buyer.
The second step is to assess the situation. Once the client has finished explaining the problem, you should ask for clarification when necessary and if there is any other important information that the client wishes to share.
The third step is to ask about the needs and doubts of the client. Some clients have an idea of what they need and can even carry out their concern one more step and request some kind of compensation. Being proactive in these situations is critical to gain customer trust.
The fourth step is to offer a solution and options whenever possible. Once the situation has been carefully selected, the most attractive solution for the client should be offered and other options offered whenever possible.
The fifth step is to follow up with the client to see how he feels about the resolution and for the problems that the problem was solved. This step shows customers that your company values them and that they are working to offer a better customer experience.
.72 is ten times as much as .072 because
.072 times 10 is .72. to find this out you would divide .72 by 10.
Answer:
The company's net operating income is $48,900.
Explanation:
The company's net operating income is $48,900. It is calculated by taking sum of the contribution margin of Beta division and Alpha division less sum of traceable fixed cost and common fixed cost.
Working is made in the MS Excel file which is attached with this answer please find that.
Answer:
16.16%
Explanation:
The formula to compute the expected rate of return is shown below:
-
Expected rate of return = (Weightage of Stock G × Expected Returns G) + (Weightage of Stock J × Expected Returns J) + (Weightage of Stock K × Expected Returns K)
= (16% × 10%) + (56% × 16%) + (28% × 20%)
= (0.16 × 0.1) + (0.56 × 0.16) + (0.28 × 0.20)
= 0.016 + 0.0896 + 0.056
= 0.1616
= 16.16%
Answer:
I believe the answer is B. 30 percent
<em>good luck, i hope this helps :)</em>
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