Answer:
if mothers were more negative toward one of their twins, that twin became more antisocial at age 7 than at age 5
Explanation:
An expert team of scientists compared 1,000 sets of monozygotic twins reared by their biological parents The researchers asked the mothers to describe each twin. Descriptions ranged from very positive to very negative. The researchers measured personality at age 5 (including antisocial behavior as reported by kindergarten teachers) and then measured each twin's personality two years later. The results revealed IF MOTHERS WERE MORE NEGATIVE TOWARD ONE OF THEIR TWINS, THAT TWIN BECAME MORE ANTISOCIAL AT AGE 7 THAN AT AGE 5
1. speak the reality
2. avoid flatter
3. keep observing the sake person
Explanation:
we have to speak the truth about our service and delivery. once promised or informed, we have to fulfill it to be believed by others. we must avoid exaggerating on the service we provide.
timely intervention of sales person shout be kept in track.