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Paraphin [41]
3 years ago
14

In an effort to provide some structure to the value perspective, David Garvin of the Harvard Business School identified eight di

mensions on which users evaluate the quality of a product or service; one dimension is __________, which asks: How well does the product or service appeal to the senses?
Business
1 answer:
mel-nik [20]3 years ago
6 0

Answer:

the product or service was made according to the specifications

Explanation:

Professor <em>David Garvin </em>of Harvard University proposes 8 components or dimensions of quality in order to make the concept of quality of a product or service more operational and favor the understanding of how Quality Management can be applied in companies, both manufacturing and services.

1. Performance

2. Features

3. reliability

4. Conformity to the design

5. Durability

6. Quality in service

7. Aesthetics

You might be interested in
The business environment consists of several factors that affect a business's ability to be successful and operate profitably.Cr
Damm [24]

Answer:

1. technological

2. Social

3. Competitive

4. Economic and legal

5. Global

Explanation:

environmental forces can be defined as those factors that have the ability to affect or influence how an organization or business operates.

based on the question, 5 environmental forces have been identified with each:

<u>1. Technological</u>

for Booksellers- Boarders, they eventually went bankrupt because of technological advancement that has made books readily available on the internet. so people easily go for these soft copies rather than the hardcopy that they used to.

<u>2. Social</u>

Snap for Seniors- Eve Stern is an entrepreneur who started a business. this is a social environment force that is involved in serving the needs of the elderly.

<u>3. Competitive</u>

blackberry- When the BlackBerry phone system quit working, it affected 70 million customers. Those customers turn to other cellphones which offered the reliable service business customers demand, at a lower price. customers are always likely to go to the side of the competition where prices seem to be fairer.

<u>4. Economic and legal</u>

Jeffries Roofing- Tom Jeffries owns Jefferies Roofing company. In his proposals, Tom describes materials to be used and a price. When the customer signs the bid, it becomes an enforceable contract.

<u>5. Global</u>

WalMart- In China, Walmart has nearly doubled in size and made "Made in China" stickers are visible all over Walmart stores in the United States.

7 0
3 years ago
Do some research on mergers and acquisitions. What were the five largest mergers– acquisitions last year? Make a list of the par
viktelen [127]

Answer:

Mergers and Acquisitions in 2019:

1. The five largest mergers-acquisitions in 2019:

   Acquirer   and  Partner

a. BB&T and SunTrust

b. Schwab and TD Ameritrade

c. Raythem and UTC

d. Newmont and Goldcorp

e. Salesforce and Tableau Software

2. Reasons for the M&A:

a. BB&T and SunTrust                        - to cut cost

b. Schwab and TD Ameritrade          - to save money

c. Raythem and UTC                        - to become largest defence company

d. Newmont and Goldcorp               - to acquire competitive advantage

e. Salesforce and Tableau Software - to boost revenue

3. Some of the M&A transactions do not make any strategic sense.  For example, now that Raythem and UTC combined want to form the largest defense company, do they add much to their stockholders returns?  Some others acquired to cut cost will experience the huge costs of acquisition, which are, most times, too large to be written off in a single year.

Explanation:

Major financial transactions done at the corporate level for the purpose of consolidating the assets of two or more companies, growing market share, and eliminating competition are called Mergers and Acquisitions (M&A).  Consolidation of companies may be achieved through mergers, acquisitions, assets purchase, management acquisitions, etc.

4 0
3 years ago
What is an example of a general safety hazard?
Ket [755]

Answer:

poorly maintained equipment

5 0
3 years ago
Read 2 more answers
Dingo Division’s operating results include: controllable margin of $150,000, sales totaling $1,200,000, and average operating as
LekaFEV [45]

Answer:

<u>Dingo should reject this project </u>

<u />

Explanation:

sales - operating expenses = controllable margin

controllable margin/operating asset = return on assets

100,000 sales - 86,000 expenses = 14,000

14,000/200,000 = 0.07 = 7%

This project yield 7% which is lower than Ding required rate of return of 9%

Dingo should reject this project of finance it through a lower cost of capital.

4 0
3 years ago
Management of Carla Vista, Inc., is planning to raise $1,215,000 in new equity through a private placement. If the sale price is
Alexeev081 [22]

Answer:

Number of shares to be issued =  60,000  units

Explanation:

<em>A private placement involves the issue of new shares to a few number of individual and institutional investors. Unlike initial public offering, here the shares are not offered to the general public.</em>

The number of units to be issued is determined as follows

Units to be issued = Total capital to be raised / issue price per share

Number of units to be raised = $1215,000/$20.25 per share= 60,000  units

Number of shares to be issued =  60,000  units

3 0
3 years ago
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