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Paraphin [41]
3 years ago
14

In an effort to provide some structure to the value perspective, David Garvin of the Harvard Business School identified eight di

mensions on which users evaluate the quality of a product or service; one dimension is __________, which asks: How well does the product or service appeal to the senses?
Business
1 answer:
mel-nik [20]3 years ago
6 0

Answer:

the product or service was made according to the specifications

Explanation:

Professor <em>David Garvin </em>of Harvard University proposes 8 components or dimensions of quality in order to make the concept of quality of a product or service more operational and favor the understanding of how Quality Management can be applied in companies, both manufacturing and services.

1. Performance

2. Features

3. reliability

4. Conformity to the design

5. Durability

6. Quality in service

7. Aesthetics

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True or false
AleksandrR [38]
Your answer is going to be true.

7 0
3 years ago
In a negotiation, to allow for concessions, the expectations expressed in the seller team's opening position should be:
ser-zykov [4K]

In a negotiation, to allow for concessions, the expectations expressed in the seller team's opening position should be higher than its target position

Option B

<u>Explanation: </u>

Negotiation is a political dialogue that addresses a problem in a way acceptable to both sides. That group tries in a discussion to convince the other to adhere to its views. Both parties involved tend not to argue, rather seek to find some kind of agreement by mediation.

Talks require others, so that one side is always in the forefront of the talks. Nevertheless, even when the concession is marginal, the other should surrender.

Negotiation parties can differ. These may include negotiations between purchasers or even between the government of several or more nations, employers and future employees.

6 0
3 years ago
Integrated Masters Inc. (IMI) is presently operating at 80% of capacity and manufacturing 116,000 units of a patented electronic
balu736 [363]

Answer:

a. $3.13 per unit

b. No

c Yes

Explanation:

The computation is shown below

a. Fixed overhead per unit is

= Fixed overhead ÷ Number of units manufactured

= $363,000 ÷ 116,000 units

= $3.13 per unit      

b. The cost calculation is not appropriate because the fixed overhead per unit is not be involved while calculating the cost

c. Now the acceptance of the offer should be based on total relevant cost which is            

Total relevant cost

= $6.1 + $6.1 + $8.1

= $20.3  

Since the offer is accepted because total relevant cost is less than the offered purchase price i.e $24.50    

       

3 0
3 years ago
In the context of information technology in workplaces, clerical workers using computers for word-processing tasks is an example
s344n2d4d5 [400]

<span>In the context of information technology in workplaces, clerical workers using computers for word-processing tasks is an example of job upgrading. Clerical workers usually have routine work in the office which involves administrative tasks or documentation. The use of computers helps them perform these tasks. </span>

6 0
3 years ago
If during 2009, the country of Sildavia recorded a GDP of $65 billion, interest payments of $15 billion, imports of $13 billion,
Vitek1552 [10]

Answer:

$36 billion

Explanation:

The computation is shown below:

For this question, we use the income approach for calculation the wages i.e shown below:

GDP = Interest payments + profits + rent + wages

$65 billion = $15 billion + $7 billion + $7 billion + wages

$65 million = $29 billion + wages

So, the wages would be

= $65 billion - $29 billion

= $36 billion

3 0
3 years ago
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