Question

An office manager is concerned with declining productivity. Despite the fact that she regularly monitors her clerical staff four times each day—at 9:00 AM, 11:00 AM, 1:00 PM, and again at 3:00 PM—office productivity has declined 30 percent since she assumed the helm one year ago. What would you recommend that the office manager do to improve office productivity in the future?

Answer 1

Answer:

Absolutely Not, recommend that the office manager invest more time monitoring the productivity of her clerical staff.

Explanation:

As clerical staff know the timings of monitoring. So, at that time they just show her that they are doing their work with dedication. But just after her monitoring, they known that she will not come before 2 hours. So, basically this is the actual problem in this case. Despite the four times monitoring each day, it does not result in higher productivity, instead productivity has declined 30 percent since she assumed the helm one year ago.

The best way to overcome this problem, office manager should not fix their time of monitoring. So that, clerical staff does not know the time when she come for monitoring. This will lead to improvement in the productivity level.