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Gennadij [26K]
3 years ago
5

An important marketing metric used to evaluate how well firms perform on the five service quality dimensions is the __________,

which refers to the area between customers' expectations regarding their desired service and the minimum level of acceptable service.
Business
1 answer:
Pavlova-9 [17]3 years ago
4 0

Answer:

<u>Zone of tolerance</u>

Explanation:

Zone of tolerance with respect to a service refers to, the acceptable range to a customer, that lies between the perceived desired level of service expected and the minimum level of service acceptable.

The service which the customer anticipates or expects to be delivered by a firm is referred to as predicted service.

Customer expectations do not depict a single level of expectation, rather they follows a range of expectations. This range is represented as zone of tolerance.

If the service received lies in the zone of tolerance, the customer would be satisfied. If it is higher than the desired level, the customer would consider it exceptional.

In case the service received falls below the minimum level of acceptance, the customer would be disappointed and feel deceived or tricked.

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Why must we always boil our drinking water during and after a cyclone has passed ​
navik [9.2K]

Answer:

Sometimes following a disaster, a boil water alert is issued for areas connected to mains scheme water because the mains water may be unsafe to drink or cook with.

If a boil water alert has been issued, it is essential you follow this warning to prevent illness.

To prepare water for drinking and food preparation, you should heat the water to a rolling boil for at least 1 minute using a stove or kettle and then allow it to cool. This will help to kill any bacteria.

Be sure to keep children clear from any boiling water until the water has cooled down to room temperature.

Once it has cooled it should be placed in the fridge in a clean container with a lid.

Under no circumstances should you drink or cook with water that has not been boiled until the alert is lifted.

Alternatively you can use bottled water.

HOPE THIS HELPS !

PLEASE MARK IT BRAINLIEST!!

4 0
3 years ago
A company that adapts its product features for an international market is pursuing one of the three principle strategic options:
sergij07 [2.7K]

Answer: A company that adapts its product features for an international market is pursuing "B. A global strategy of offering products to a worldwide market.".

Explanation: A global business strategy implies participation in the world market and requires adaptation before applying it.

3 0
3 years ago
POINTS!!!!!!!!!!!!!! BRAINLIEST AND 20+ POINTS!!!
bekas [8.4K]

Answer:

B

Explanation:

I think you've already figured this out for yourself, but I thought I'd answer anyway and maybe clarify some things.

Supply is the total amount of a <u>good or service</u> that is available to consumers.

  • Think about it: goods are physical things bought and sold, like apples. Services are actions done for another person, like taxi driving or renting a used car.
  • None of the other answers make sense: a "device" is not a strictly defined term in economics; an "industry" can't be available to consumers, and a "warranty" isn't applicable.
4 0
4 years ago
Read 2 more answers
1. A family with a gross monthly income of $8,500 is considering a $250,000, 30 year, 6.25% fix rate conventional mortgage to bu
Ahat [919]
I need this answer to. B
4 0
3 years ago
The staff educator from the hospital’s respiratory unit is providing a public educational event. The educator is talking about h
Citrus2011 [14]

Answer:

Teaching strategies to reduce complications of existing diagnoses

Explanation:

Teaching strategies to reduce complications of existing diagnoses.

Health Promotion activities focus on preventing disease from developing that is primary prevention. And then screening to identify at early curable stage and this known as secondary prevention and reducing complications of existing or established medical diagnosis, which is the tertiary prevention.

8 0
3 years ago
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