Answer:
Empathy
Explanation:
Empathy is the ability of a person of business entity to understand the thoughts, feelings, and emotions of their customers. It is the ability to personalise the customer's situation.
This makes the business go the extra mile in solving the customer's problem.
In this scenario Northwestern mutual felt the pain and understood the financial needs of the families of first responders during the 9-11 attack.
So without official death certificates they paid death benefits only 3 days after the attacks.
Other insurance companies however did not empathise with their customers and only paid death benefits some months to a year.
Increase in capital gains yield
D) Checkabe Deposits are assets for the bank
Answer:
B. at the intersection of supply and demand
Explanation:
Equilibrium is a market condition where there no excess or shortage in demand and supply. It is when the quantity demanded matches the quantity supplied. At equilibrium, buyers and sellers are happy with the prevailing prices.
In a graph showing the demand and supply curve, the equilibrium point is the intersection of the supply and demand curve.
Answer:
Extortion
Explanation:
Extortion is the act of threatening or forcing another party to give you something, most of the time money.
In this case the minister in the developing country is demanding for payment before giving approval for the multi-million dollar contract.
The threat the minister is using against the company is to not approve Thier contract.