Answer:
a heuristic
Explanation:
Heuristics are mental shortcuts used by people when finding solutions to problems and when making efficient and hasty decisions and judgments. They shorten the time used in making decision and allows people to make judgments without thinking of their next line of action. Mr. Lee is therefore using heuristics by teaching the students how to use shortcuts (dissecting similar research papers) to achieve writing their own research paper.
The given statement is false.
<u>Explanation:</u>
Objections raised by the customer side are generally based on the price of the product, old-fashioned brush-offs, competitor products or product fits. It is customary to object the products in the market by the buyers.
Objections may be classified into four types namely,
- Price of the product
- Relationship/Trust
- Quality of service
- Customary stall
From the statement given in the question we can interpret that the customer has lost the trust on the after sales services of the copier. Therefore, we can conclude that the statement is an example of objection due to quality of service.
The answer is sadly Smog.
