<h2>e-commerce network is used to store customer satisfaction data.</h2>
Explanation:
E-commerce front-end technology:
Front-end technology is the interface where the user interacts. The customer is not aware of where the data is stored and what is the logic behind. Front-end cannot store anything.
e-commerce back-end technology:
Back-end technology can store the data. Normally it would be the database which stores all the inputs provided from the front end.
e-commerce networks:
This is the website which connects both front-end and back-end. This refers to the internet world. The business people can collect data from anywhere and store it in the database and view it.
e-commerce links:
e-commerce links is nothing but either it is adding its (website) own internal links or connecting the external website through the current web page.
Answer:
B. Problem Management
Explanation:
According to my research on information technology, I can say that based on the information provided within the question the term being mentioned is called Problem Management. Like mentioned in the question this term refers to the process responsible for managing all the current or possible problems in an IT service.
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Answer:
A) $4.77
Explanation:
Here FedEx stock price = $89.27
Fed Ex EPS = $7.11
UPS EPS = $0.38
UPS stock price = ?
By method of comparables,
FedEx Stock Price/FedEx EPS = UPS stock price/UPS EPS
89.27/7.11 = UPS Stock price/0.38
UPS Stock price = 89.27*0.38/7.11 = $4.77
The work process involved in providing the service involves the physical presence of the customer in the system is false.
Explanation:
- The Customer contact refers to the physical presence of the customer in the system.
- creation of the service refers to the work process involved in providing the services.
- There is minimum waste of time and resources in delivering the service.
- service process can be enhanced by the customer who takes a greater role in the production of the service.
