Answer: This tendency to make assumptions is referred to as CLOSURE.
Explanation: CLOSURE is defined as the experience of an emotional conclusion usually to a difficult period. This is usually done bearing in mind that the experience is open to more than one meaning, interpretation or explanation. In this case, the information given to the employees is a polysemy/ambiguous making their assumptions referred to as closure.
<span>By winning two new clients in form of publicly owned companies black & company increase its chances to open its services to a broader market. If the audit is successful and the new clients are satisfied black & company could get referrals which would lead to a growing clients base and therefore an increase in profits.</span>
Answer:
The correct answer is b. A team member can work on several projects.
Explanation:
Generally, there is a group of personnel who carry out repetitive tasks and can take over their functions without jeopardizing an improvement that is attempted. For this reason, the person in charge of the project can carry out several implementations without jeopardizing the normal development of the tasks, which allows covering broadly several areas and introducing best practices almost at the same time.
Ideally, the Behavior Analyst should leave the business card, the name of the individual to be served, and the name of the service that will be provided. In this case, option B is the correct answer.
We can arrive at this answer because:
- The Behavior Analyst needs to show that he tried to contact the customer and show that he is interested in contacting him again.
- For this reason, he shows that the customer can get in touch with him, leaving the business card, with the contact forms.
- To make this contact more professional and thus increase the credibility of the service, the Behavior Analyst leaves the name of the person to be served and the service that will be provided.
This type of behavior shows commitment to customer service, which gives the Behavior Analyst credibility and increases the chances of a contract.
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