Answer:
a. She tends to work to develop trusting relationships with subordinates.
Explanation:
since in the given situation it is mentioned that sherry to be called as the very task oriented person in order to manage the subordinates so as per the given situation the first option is correct as it is not describe her behavior that she develop the relationship with the subordinates in a trust worthy way
So the option a is correct
The answer is C , I just took the test
Greer decision is linked with the inconsistency of the quality of services.
<u>Explanation:
</u>
The consistency with which the service attributes anticipated for customers are delivered is a reliable measurement of total quality in the service industry. Consistency defines how sometimes you demonstrate and offer your clients the desired service quality.
Consistency of service is always expected by all customers; they want calm and no disagreeable surprises. In manufacturing, performance improvement is accomplished via a technique called statistical control of processes or SPC to minimize system uncertainty or variability.
For example, you can't create a consistent quality of service if you're prompt, correct and polite to certain of your customers, sometimes in all your branches. Therefore to say, good service turns into an error. Credibility will not be lasting or successful.