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Sophie [7]
3 years ago
9

Which phase of the customer life cycle categorizes customers according to value and attempts to win back​ high-value customers?

Business
1 answer:
Inessa [10]3 years ago
5 0

The answer is<u> "loss/churn".</u>

Marketing, customer acquisition, relationship management, and loss/churn are four stages to the customer life cycle.

Loss/churn refers to the last stage of a customer life cycle and this stage is loss/churn when unavoidably in time an organization may lose a customer. The company then needs to set up a win-back procedure. The company then needs to choose which lost customers are of most value and endeavor to win back their business.

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3 years ago
Terry washington recently started a new firm in the financial services industry. prior to starting his firm, he spent considerab
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The answer to this question is Industry analysis
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3 0
3 years ago
Avery Company has two divisions, Polk and Bishop. Polk produces an item that Bishop could use in its production. Bishop currentl
BlackZzzverrR [31]

Answer :

a) Impact on profit increased by $154,000

b) Minimum transfer price = $7

c) Maximum transfer price from Bishop's perspective= $14

Explanation :

As per the data given in the question,

a) Effect on operating profit :

Purchase price from outside = $14 per unit

Variable cost of production internally = $7

Profit per unit = $7

Total number of units = 22,000

Total increment in operating profit is

= 22,000 units  × $7

= $154,000

In this case the fixed cost is to ignored

b) Minimum transfer price :

Since, Polk has excess capacity so there will be no increment in fixed cost and Polk would recover its variable cost which is $7

Hence, Minimum transfer price = $7

c) Maximum transfer price from perspective of Bishop :

If price i.e internal is more than $14, there would be a loss For Bishop so it would be purchase from outside due to which the whole company will lose the incremental operating profit of $154,000

Hence, Maximum transfer price = $14

7 0
3 years ago
Data for Corporation and its two divisions, Domestic and Foreign, appear below:
Oksana_A [137]

Answer:

the segment margin for the Domestic division is $162,200

Explanation:

The computation of the segment margin is as follows:

Segment Margin is

= Sales Revenues, Domestic - Variable Expenses, Domestic - Traceable Fixed Expenses, Domestic

= $541,000 - $314,000 - $64,800

= $162,200

Hence, the segment margin for the Domestic division is $162,200

6 0
3 years ago
Many small businesses choose to outsource their payroll activities to firms that specialize in providing payroll services. Dolor
natita [175]

Answer:

revenue cycle

Explanation:

Dolores Yu provides a payroll processing business. According to question, service has been rendered and now its time to collect bills for those service.

Since revenue cycle is capturing of bills and payment for product or service rendered. The work mentioned in the problem is part of revenue cycle.

5 0
3 years ago
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