Answer:
The answers are <u>cognitive conflict</u> and <u>affective conflict</u>
Explanation:
In any organization, be it family, work, sports team, etc., conflict are very common. There are two main different types of conflict that can arise: Task-related, or cognitive conflict; and relationship, or affective conflict. Cognitive conflict generally refers to differences between how to best perform an activity, how to achieve a goal, or the best course of action. Affective conflict, on the other hand, refers to personal differences between the involved parties, which lead to negative emotional responses.
In your example, this can be seen very clearly: differences between you and the owner were over differences in judgement, but deteriorated to the point where they are more emotional and directed personally toward one another. It thus can be said that you initially experienced <u>cognitive conflict</u>, but now are experiencing <u>affective conflict</u>.
You must be able to keep your audience's motivation in mind in order to persuade them into what are you saying, because keeping in mind, what the audience wants gives you an opportunity to support you on your side, winning them and making your persuasion more relevant to them, which gets them hooked.
<span>The
Zeppelins were light and fast and could carry a substantial amount of load in
terms of manpower and cargo. They were
also very silent and could fly higher than the present aircrafts at the
time. Unfortunately, they could easily
suffer damage from small arms fire and their source of fuel is very
volatile. One mistake and the whole ship
would be engulfed in flames. The
Hindenburg was good example of that.</span>
