Answer: I can't see the sentence but detractor means someone who disparages or belittles the worth something.
The first one does NOT have an action. So it would be an adjective.
Answer:
Learn to listen
Pay attention to body language
Observe how others communicate in different contexts
Don't be afraid of a bit of silence
Use action verbs and confident language
Ask questions
Find common ground, even in an argument.
Answer:
I'm pretty sure the answer is And
Explanation: