Complete question:
Universal Containers recently deployed a Salesforce Knowledge implementation, but is looking to evaluate the quality of the articles being produced.
What should the Consultant recommend to gather information on Knowledge article usefulness?
-. Install Knowledge Base Dashboards and Reports AppExchange package.
-. Create a group of super users that will evaluate and manage articles.
-. Send out a monthly survey to customers requesting feedback.
-. Contact Salesforce to send a report on article efficacy.
Answer:
The Consultant recommend to gather information on Knowledge article usefulness should Install Knowledge Base Dashboards and Reports AppExchange package.
Explanation:
They empower the clients with a basis of knowledge and therefore up to 60% more service and support. In fact, you may also get immediate answers to those questions the staff and members of the team need instead of emailing them all using apps for information base.
Skills articles are often used so expertise articles can be used from these options to view themselves in the fields of customer support and to solve consumer cases. The expertise with Sales-force helps agents to create offers from an event.
Answer: national union president
Explanation:
Since she wasn't paid for overtime, Cooke should contact her national union president, who represents union members to management when workers have complaints.
The aim of the national union is to seek solution to any challenges that are faced by their members. The union also make sure that their members have a comfortable working environment that is safe and also help on negotiating for better pay.
A. Rent for a warehouse
Hope this helped. Good luck!
Answer:
Note: The missing part of the question is <em>"using variable costing and absorption costing. Explain the difference"</em>
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Solution
According to variable costing, the unit cost based was
= $8.20 + $11.20 + $9.20
= $28.6
According to absorption costing,
Total Manufacturing costs= Direct material + Direct labor + Overhead
= $8.20 + $11.20 + ($386,400/42,000 units) + $9.20
= $8.20 + $11.20 + $9.2 + $9.2
= $37.8
The difference between the variable costing and the absorption cost is because the product costing using variable costing method only includes variable costs.
Answer: a. Making authorized commitments
Explanation:
Executive Orders 12674 and 12731 (which amended 12674) of 1989 and 1990 respectively, were signed by President Bush with the purpose of setting forth the principles of ethical conduct that were required of Federal Government Officers and Employees.
These principles were meant to ensure that government officials and employees abstained from Abuse of power whilst working in such a way as not to bring disrepute to the Federal Government.
All of the above are violations of the Order except option A which is stated in Part I Section 101 (f) of Executive Order 12674. It reads that, "<em>Employees shall make no unauthorized statements</em>..." thus insinuating that employees are allowed to make Authorized statements.
