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iren [92.7K]
3 years ago
15

"Universal Containers wants to maintain Service Level Agreements on its customer cases. Customers are provided different service

levels based on their Services agreement. The VP of Customer Service wants to use Service Cloud to track and ensure senior management is alerted when cases have NOT completed certain stages. Which Service Cloud feature should the Consultant recommend to address this requirement?"
Business
1 answer:
vazorg [7]3 years ago
3 0

Answer:

The answer is "Entitlements and Milestones ".

Explanation:

Entitlements are customer service systems inside SharePoint, like "contact help" or "web support." Usually, this is being used to reflect terms in service contracts. and Milestones are required time-dependent measures within that support process, including initial response times or event resolution times.  

  • It is the SharePoint, that claims were customer support systems provide help service agents decide if a consumer is eligible for assistance, set up entitlements in the Salesforce org.  
  • In the Industry, the achievement tracks its success as you develop and put your strategy into action.
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How does the interpretation of the regression coefficients differ in multiple regression and simple linear regression?
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Answer and explanation:

Regression coefficients portrait the changes in variables after one unit has changed keeping the rest of the predictors of the model the same. While the <em>simple linear regression</em> is predicted from one variable, the <em>multiple regression</em> is predicted for more than one of them.

5 0
3 years ago
Which banker would a software company most likely visit for help to raise large amounts of capital to acquire, or buy out anothe
N76 [4]

It should be noted that the banker that would be visited to raise large amounts of capital is an investment banker.

<h3>Who is an investment banker?</h3>

It can be noted that an investment banker simply means a person that is involved in helping to raise capital for large corporations.

In this case, the banker that a software company most likely visit for help to raise large amounts of capital to acquire, or buy out another company is an investment banker.

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brainly.com/question/12301548

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2 years ago
Describe a scenario that forced you to wrestle with your values?
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Answer:

To use brainly or to not use brainly. I dont like cheating but sometimes I realy need help.

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7 0
3 years ago
All of the current year's entries for Zimmerman Company have been made, except the following adjusting entries. The company's an
bearhunter [10]

Answer:

1) adjusting entries

a. On September 1 of the current year, Zimmerman collected six months' rent of $8,520 on storage space. At that date, Zimmerman debited Cash and credited Unearned Rent Revenue for $8,520.

Dr Unearned rental revenue 5,500

    Cr Rental revenue 5,500

b. On October 1 of the current year, the company borrowed $13,200 from a local bank and signed a one-year, 12 percent note for that amount. The principal and interest are payable on the maturity date.

Dr Interest expense 396

    Cr Interest payable 396

c. Depreciation of $3,000 must be recognized on a service truck purchased in July of the current year at a cost of $24,000.

Dr Depreciation expense 3,000

    Cr Accumulated depreciation 3,000

d. Cash of $3,600 was collected on November of the current year, for services to be rendered evenly over the next year beginning on November 1 of the current year. Unearned Service Revenue was credited when the cash was received.

Dr Unearned service revenue 600

    Cr Service revenue 600

e. On November 1 of the current year, Zimmerman paid a one-year premium for property insurance, $9,960, for coverage starting on that date. Cash was credited and Prepaid Insurance was debited for this amount.

Dr Insurance expense 1,660

    Cr Prepaid insurance 1,660

f. The company earned service revenue of $4,200 on a special job that was completed December 29 of the current year. Collection will be made during January of the next year. No entry has been recorded.

Dr Accounts receivable 4,200

    Cr Service revenue 4,200

g. At December 31 of the current year, wages earned by employees totaled $13,700. The employees will be paid on the next payroll date in January of the next year.

Dr Wages expense 13,700

    Cr Wages payable 13,700

h. On December 31 of the current year, the company estimated it owed $490 for this year's property taxes on land. The tax will be paid when the bill is received in January of next year.

Dr Property taxes expense 490

    Cr Property taxes payable 490

2) Assets     = Liabilities + Stockholders’     Revenues - Expenses = Net

                                          Equity                                                          Income

a.    na               -                    +                           +               na                +

b.    na               -                    -                           na              -                   -

c.     -               na                   -                           na              -                   -

d.    na               -                    +                           +               na                +

e.     -               na                   -                           na              -                   -

f.      +              na                   +                           +               na                +

g.    na              +                    -                            na             -                   -

h.    na              +                    -                            na             -                   -

5 0
3 years ago
What do virtually all "phishing" emails have in common?
solmaris [256]
Phishing is one of the most prevalent of all Internet scams. Phishing scams attempt to trick people into providing sensitive personal information such as credit card or banking details. What is common is that y<span>ou receive an email with an urgent or time-sensitive message requesting them to act immediately.</span>
5 0
3 years ago
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