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iren [92.7K]
4 years ago
15

"Universal Containers wants to maintain Service Level Agreements on its customer cases. Customers are provided different service

levels based on their Services agreement. The VP of Customer Service wants to use Service Cloud to track and ensure senior management is alerted when cases have NOT completed certain stages. Which Service Cloud feature should the Consultant recommend to address this requirement?"
Business
1 answer:
vazorg [7]4 years ago
3 0

Answer:

The answer is "Entitlements and Milestones ".

Explanation:

Entitlements are customer service systems inside SharePoint, like "contact help" or "web support." Usually, this is being used to reflect terms in service contracts. and Milestones are required time-dependent measures within that support process, including initial response times or event resolution times.  

  • It is the SharePoint, that claims were customer support systems provide help service agents decide if a consumer is eligible for assistance, set up entitlements in the Salesforce org.  
  • In the Industry, the achievement tracks its success as you develop and put your strategy into action.
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Net income was $35,000. Issued common stock for $64,000 cash. Paid cash dividend of $14,600. Paid $50,000 cash to settle a note
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Answer:

- $76,600

Explanation:

cash flows from financing activities - $76,600

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3 years ago
What shows the quantities of products demanded at each price by all consumers in a market? an elasticity and consumption list a
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A market demand schedule,
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3 years ago
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Lusk Company produces and sells 15,200 units of Product X each month.The selling price of Product X is $22 per unit, and variabl
Brrunno [24]

Answer:

1. decrease by $62,200 per month

Explanation:

Fixed Cost savings (FC) from discontinuing product A = $102,000 - $73,000  = $29,000

Variable Cost of 15,200 of product A:

VC = 15,200* \$16 = \$243,200

Revenue from selling 15,200 units of product A:

R = 15,200* \$22 = \$334,400

The change in net income is:

\Delta N=FC+VC-R\\\Delta N=\$29,000+\$243,200-\$334,400\\\Delta N=-\$62,200

The company's overall net operating income would decrease by $62,200 per month

3 0
4 years ago
Saved<br> Help<br> Save &amp; Exit<br> Submit<br> The basic idea of a business that explains which customer needs<br> will be me
viktelen [127]

It is TRUE that the basic idea dealing with how a business meets its customers' needs, the functions and operations that it organizes, and the finances is mostly captured in its business model.

  • Basically, a business model is a profit-making plan.  It expresses the products and services that a business has devised to meet customers' needs, using the bases of a given target market and expected costs.

  • Differing components have been identified by various researches that form a business model.  There is no general agreement as to what the components should be.

  • However, the focus of a business model is on customers, infrastructure, and capturing value from business activities.  These activities consume resources, which is at the center of the relationship between customers and value creation.

Thus, a business model is an important idea or plan that must be created at the beginning of a business to make it a value-creating venture.

Read more about an example of a business model at brainly.com/question/1171429

4 0
3 years ago
Which of the following variances cannot occur together during the same accounting period? Multiple Choice Unfavorable labor rate
jeka94

Answer: None of the other answers are correct, because all of these variance combinations are possible.

Explanation:

All of the above combinations are possible.

A company can have an Unfavorable labor rate variance and a favorable labor efficiency variance meaning that the actual labor rate was more than the budget rate but the budgeted labor Efficiency rate was more than the actual rate.

A company can also have an Unfavorable labor efficiency variance and a favorable material quantity variance meaning that even though labor Efficiency was not satisfactory, less materials were still used than were budgeted for.

There is also a possibility of a Favorable labor rate variance and unfavorable total labor variance and a Favorable labor efficiency variance and favorable material quantity variance can also happen together when actual direct labour and material quantity variance are both less than the budgeted amount.

4 0
3 years ago
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