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iren [92.7K]
3 years ago
15

"Universal Containers wants to maintain Service Level Agreements on its customer cases. Customers are provided different service

levels based on their Services agreement. The VP of Customer Service wants to use Service Cloud to track and ensure senior management is alerted when cases have NOT completed certain stages. Which Service Cloud feature should the Consultant recommend to address this requirement?"
Business
1 answer:
vazorg [7]3 years ago
3 0

Answer:

The answer is "Entitlements and Milestones ".

Explanation:

Entitlements are customer service systems inside SharePoint, like "contact help" or "web support." Usually, this is being used to reflect terms in service contracts. and Milestones are required time-dependent measures within that support process, including initial response times or event resolution times.  

  • It is the SharePoint, that claims were customer support systems provide help service agents decide if a consumer is eligible for assistance, set up entitlements in the Salesforce org.  
  • In the Industry, the achievement tracks its success as you develop and put your strategy into action.
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Target's liabilities exceed owners' equity.<br> a) true<br> b) false
Likurg_2 [28]

Answer: True

Explanation:

As of February 2020, Target Corp's total liabilities were listed to be $30,946,000,000 while its shareholder equity was significantly lower at $11,833,000,000.

Target Corp therefore does indeed have liabilities that exceed owners equity and by a substantial amount. This has also been the trend since at least 2015.

4 0
3 years ago
A pegged exchange rate means the value of the currency is fixed relative to a reference currency
ruslelena [56]
Are you asking if it’s true or false?
5 0
3 years ago
Tracy is thinking of marketing a new energy drink. Her target market will be parents of young children who need an energy boost
lorasvet [3.4K]

Answer:

The correct answer is  Generalizability.

Explanation:

The generalizability theory (theory G) allows to measure the reliability of a test by quantifying the importance of each of its sources of variability. The error is redefined, as a condition or facet of measurement, using the generalizability coefficient as a measure to estimate reliability. This approach does not contradict the fundamental approaches of the classical theory of tests, but can be seen as an extension of it.

7 0
3 years ago
Compare the yield to maturity and the current yield. How do you explain this​ relationship?  ​(Select the best​ response.)A.If a
mamaluj [8]

Answer:

A - If a bond sells at a​ discount, the yield to maturity is greater than the current yield

Explanation:

Yield to maturity is the expected return if the bond is held till maturity. Current yiled is the return if the bond is sold today. There is an evident relationship between yield to maturity (TYM) and the current yield.  

“When a bond's market price is above par, which is known as a premium bond, its current yield and YTM are lower than its coupon rate. Conversely, when a bond sells for less than par, which is known as a discount bond, its current yield and YTM are higher than the coupon rate. Only on occasions when a bond sells for its exact par value are all three rates identical” (Bloomenthal, 2020).

According to the above statements, options C, B and D are eliminated. This leaves option A (If a bond sells at a discount, the yield to maturity is greater than the current yield) as the correct answer. This is true because YTM is calculated on purchase price rather than par value, if the purchase price is less than par value, the YTM will be greater than the current yield.  

7 0
3 years ago
Which stage of economic development is a time of change from the traditional way of doings things in a society to moving toward
lesantik [10]

Answer:

takeoff

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Takeoff is a stage marked by rapid economic growth based upon a few key economic industries or sectors, such as steel, railroads, textiles, and food production. Drive to maturity is a stage where the economy continues to grow and to diversify from the handful of industries that drove growth in the previous stage.

6 0
3 years ago
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