The pack of 15 because that makes each pen around .59 cents, and the 8 pack is .61 cents.
Answer:
55.2% probability that the customer is charged incorrectly on at least 3 items.
Step-by-step explanation:
For each item, there are only two possible outcomes. Either it is charged incorrectly, or it is not. The probability of an item being charged incorrectly is independent from other items. So we use the binomial probability distribution to solve this question.
Binomial probability distribution
The binomial probability is the probability of exactly x successes on n repeated trials, and X can only have two outcomes.

In which
is the number of different combinations of x objects from a set of n elements, given by the following formula.

And p is the probability of X happening.
A survey finds customers are charged incorrectly for an item 20% of the time.
This means that 
Find the probability that the customer is charged incorrectly on at least 3 items.
Either the customer is charged incorrectly on 2 or less items, or he is charged on at least 3. The sum of the probabilities of these events is 1.
So

We want 
So

In which







55.2% probability that the customer is charged incorrectly on at least 3 items.
82 it should be your welcome
A, B and D are true
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2.1 2.19 2.2 2.3 2.54 2.6
Divide 1500 by 3 and that equals 500