The statement, "service quality is unaffected by the interpersonal communications and experiences involved in a service" is false.
Interpersonal communication is the verbal or nonverbal exchange of information, ideas, and feelings between two or more people. Information is frequently exchanged face-to-face using voice, body language, facial expressions, and gestures. An informational exchange between two or more people is referred to as interpersonal communication. It is also a field of study that aims to comprehend how people use verbal and nonverbal cues to achieve various relational and personal objectives. By assisting you in clearly expressing your ideas and intentions, interpersonal communication skills can help your personal and professional relationships. Your listening abilities will also help you better understand and empathize with others.
More about interpersonal communication brainly.com/question/25709454
#SPJ4
Answer:
The answer is expectancy.
Explanation:
Expectancy theory is a concept developed by Victor H. Vroom in 1964, where he postulated, that the strength an individual has in terms of his or her motivation to do an action, would appear when three components are satisfied to a certain value: expectancy, instrumentality, and valence. The question above is relevant to the expectancy component, which is detailed as the belief that an individual has regarding their efforts would result in the individual choosing to perform an action. In the case of Martha, she wasn’t sure that her efforts in trying to win the contract would lead to her 10% raise (outcome, a component of instrumentality), and thus, she decided not to try.
Answer:
the opportunity cost of producing a good is constant as more and more of that good is produced
Explanation:
In the case of the production possibilities frontier i.e. on the straight line presumes that the opportunity cost for generating the good should be the similar or constant when the more and more goods are generated or produced
So as per the given options, the above statement should be selected
And, the same is to be relevant