Question

Reggie receives a phone call from a computer user at his company who says that his computer would not turn on this morning. After asking questions, Reggie realizes that the computer seems to turn on because the user can hear fans spinning and the indicator light comes on and flashes during the boot. The Num Lock key is on, but there is no video on the monitor. Reggie also learns that the computer has a new video card. The night before the computer was working fine, according to the user. Reggie tests the video cord and the monitor. When Reggie reattaches the video cable to the video card port, the computer appears to be working. What might be the problem?

Answer 1

Answer:

The Integrated video may not be working properly well or functioning well.

Explanation:

Solution:

In this case, it is known that the computer was working fine a night before the problem.

If the video cable is connected to a wrong video port, then the computer was unable to work previous night.the integrated video cord has not seated because most times it occurs, due to the heat sink in the card. after restoring the video cable to the video card port, it works.

If the video was disabled in  BIOS/UEFI, it does not show video, even after restoring the cable.