Answer:
He wanted to sail to East Asia. He wanted to sail to India, China, Japan and the Spice Islands so he could get valuable silks and spices. Columbus knew the world was round.
The five groups of people that were part of the factory employees were owners, managers, children's, artisans and immigrants. These are the five basic employees that were found in factories. In some cases there can be other kind of employees for specialized jobs in certain factories, but they were not common to all factories.
<em>The options are:</em>
a. Change behavior
b. Positive deconfirmation
c. Negative mouth to mouth
d. Confirmatory bias
Answer:
The correct answer is c) Negative mouth to mouth.
Explanation:
When talking about the negative mouth to mouth, reference is made to the information that is transferred from one person to another about the quality of a product, the negative mouth to mouth is when a customer complains about the conditions of the product obtained in the store.
This can damage the credibility of the company that receives criticism and can influence the decisions of potential buyers.
As it is in the case of Matt is dissatisfied with the product he bought, every time he tells his story, he will give his opinion of considering other brands, managing to consciously and unconsciously influence the person so as not to buy in that store.
<em>I hope this information can help you.</em>
