The five letter word is shave
Answer:
a mark or character used as a conventional representation of an object, function, or process, e.g. the letter or letters standing for a chemical element or a character in musical notation.
or...
a thing that represents or stands for something else, especially a material object representing something abstract.
hope it helps;)
I believe the answer to your question is B. Conflict
Answer:
Scrooge is such a miser that he won't even allow his clerk to have enough coal to keep him warm. Scrooge's greed is his a downfall because he's so consumed with his money that he neglects the people around him, and when all is said and done, the people are what matter most.