I believe the correct answers are: B) They deliberately ignored the suffering of the parish children, and D) They wanted to give the impression that they were performing their work.
Apparently, all the parish officials wanted was to preserve the appearance that everything was right, while keeping up with their corrupted practice of conceiving the problems and malpractice. Their duty was to make sure that the children were cared for, but they refused to do it, fully aware of the consequences.
If Victor knows French then yes there is not conflict unless you count his crush as one, but if he doesn't know French then the conflict is still there because he still has to help Teresa on knowledge he doesn't know himself.